It looks like comodo is goint the same way as once microsoft did when they did limit the max half open ports to 10 or which provider go to block peer to peer traffic.
I tried to download:
This is a completely legal program(!!!) However i got a message:
CIS has blocked this site with the note please contact your administrator (which on my computer is me) and no further note how to disable this type of child protection.
Later my browser refused to load the site and just displayed a white page.
This type of behavior is embarrassing for a commercial security product, since it should support the user and not block it.
Usually malware or viruses are blocking internet activity since they are unwanted programs ofcourse they can patronize the user, however if the programs i install and control try to patronize me they get useless and i uninstall them.
Here the HUGE issue is same as with the secure dns its complicated to avoid the “protection” it would be okay if there would be just a notice that the site i visit is potentially dangerous instead of blocking it.
The issue with utorrent has been raised in another thread yet nothing has happened yet and no official response, I’ve brought up a point for having an easy place to report false positives as well as having created a wish to add a button on the block page to report the site in question as false positive.
The fact that false positives occur is bad but that they are persistent and not dealt with even when reported is absolutely terrible. And let me clarify that I think this is a false positive since it’s neither malware nor phishing, the WebFilter is not supposed to act on piracy issues or things like that, if it is then that is disgusting behavior, but again I don’t think that is the case but I wouldn’t know.
The white page is most likely because of connecting through https, the web filter can not always block https connections but when it can it can’t show its block screen.
You can manually set up CIS to ask instead of block, this will still show the block screen however there will be a button to add the site to the exclusions which is an easy way to allow the site again, to set this up you can follow the below instructions.
[ol]- Go to Advanced Settings
Expand Security Settings in the left menu.
Expand Firewall
Click Website Filtering
Right-click Blocked Sites and click Edit
Under Restrictions there should be one or more entries set to Block - Click Block and change it to Ask for all Users in the list.
Click OK
Now when you get the block screen you will be able to make exclusions from that very page rather than going into the advanced settings each time.[/ol]
A topic where users can submit Web Filter false positives through Web Inspector links or Virus Total links would be highly desirable. Should have been created ages ago.
Thankyou very much, but since i dont get the block screen on the utorrent download it still does not work.
To ask the user if he wants to continue surfing instead of just blocking it should be the default behavior.
Since no one did act here maybe there is a hidden agenda and it is really about piracy? Its hard to imagine how the site did come into the filter otherwise.
I agree completely and while I have asked for a thread where we can submit false positives we still haven’t seen anything which is in my opinion very bad, I agree that it should have been created long ago. Perhaps Comodo doesn’t have the staff to look at mentioned thread but I’d guess they do have someone that could take the time.
I agree that it should default to Ask rather than Block, I’ll see about making a wish for that.
Well to the best of my knowledge the filter works not only on manual additions but also automatic additions in which case an innocent site may be flagged as unsafe by the automatic system. For example rarlabs.com was blocked as well, I think even Avast was blocked once, those two were cleared up though (to the best of my knowledge) and I don’t know why uTorrent hasn’t been fixed yet, probably because they don’t have any staff that look through these threads and it was just by luck they got the word of Avast and rarlabs being blocked.
I have two reasons to think it’s not an agenda against piracy, the main is that there is no “Piracy” category, only “Malware” and “Phishing” but as you say, it could be a hidden agenda in which case such sites would be hidden in one of those two categories; The second reason is because so far I have only seen utorrent blocked, I haven’t seen any pirate sites like ThePirateBay blocked, although in favor of your theory it could be that blocking those directly would cause more of an outlash and Comodo gathers they could just block the software which is used to download such illegal files, but at that point they are still only blocking uTorrent to my knowledge and none of the other applications.
I personally believe in “Don’t attribute to malice what can be adequately explained by ignorance.” (actual quote says stupidity but I don’t think that works here)
If you don’t get the block screen you are probably trying to go through HTTPS, you could try going through HTTP but at the same time you may not want to do that, in such a case you would have to go through the advanced settings to create an exception rule since the webfilter can’t display its block page on an HTTPS connection (which is one reason I have wished for an option to show the block screen as a standard CIS pop-up alert in the bottom right corner)
To set a manual exception you can do follow these steps:
[ol]- Go to Advanced Settings
Expand Security Settings in the left menu.
Expand Firewall
Click Website Filtering
Under Rules - Make sure that Allowed Sites is positioned ABOVEBlocked Sites (The higher it is the higher priority it has which is needed)
Switch from the Rules tab to Categories tab.
Right-click the Exclusions category then click Add > Add Website
In the field, type in .utorrent.com/
Click OK on all relevant windows.
Try again, it should work now, if it doesn’t then please tell me and we could look at it some more.[/ol]
I wonder a bit comodo is a commercial product and forum staff should not be that expensive.
If they let the forum stay unattended to that degree its creating bad reputation.
Since you know most of the forum i wonder why you are not staff and could just add those things to the internal bug tracker.
I don’t think Comodo gets specific forum staff, they probably get staff for specific areas like AV false positives or perhaps detection in general etc that also check the forum, but I don’t know.
The Comodo forum is a community driven forum, staff interaction isn’t really a given on here even if we get it sometime, a forum thread specific for reporting webfilter false positives won’t go anywhere without staff checking them, I’m guessing here’s where the problem is, not necessarily but who knows.
I believe others would be better at doing that job, besides I believe that Comodo prefers having staff that them themselves can test the issue and fix it, as in instead of having one person check the forum and log the false positive and then another person checking the log and then looking it up, they probably want one person to check the forum and look it up, I think that is how Comodo does things but again I couldn’t tell you.
I would suggest while its a community driven forum it should still be kept in order from comodo side.
So when a part of the forum is not properly maintained they should send someone who can care about it.
How to suggest that?
But I think this is not enough, because i saw a lot of Web Filter false positive reports in that area not being solved. It looks like the Analysts cannot fix or don’t know how to fix Web Filter FP’s in the Web Filter database. It looks like some “problem” is happening and while this problem is not solved, then the users should disable the Web Filter.
Also it seems that this “extensive discussion” was not informed to some moderators, because I saw some moderator indicating people to report Web Filter false positives in the Secure DNS boards…
I really think that a better strategy at handling these Web Filter false positives is required, urgently.
If this problem stays for so long and no one tackles it, it feels more like a general problem with comodo that there is a lack of care or responsibility in some areas.