I just install the Comodo Backup 2.2.127000.12.
I can’t send a email notification.
When i use the “send test message” button a pop up says "message sent successful
But no mail reach the destination.
I used gmail and my internet service provider mail settings, no one worked.
Other thing is that you can’t set the smtp port. I used smtp.gmail.com:465 but didn’t work.
Hi
There are some issues with gmail SMTP server.
We will fix the problem in the next release and we will add custom port for emailing.
Thanks
I am experiencing the same issue with other SMTP accounts , Please can you advice on which outgoing SMTP server accout that worked
Thanks
Thank you !!!
The Comodo Backup is really a good and usefull software.
I hope that the mail problem will be fix in the next realase.
I’ve been testing Comodo Backup and have found the email has issues as well. It appears that CB is sending bad commands to the smtp server. Maybe this will help in troubleshooting – my mail server’s log of communication from CB:
22:00:45 [0.0.0.0myIP][5646268] rsp: 220 mail.mymailserver.com
22:00:45 [0.0.0.0myIP][5646268] connected at 2/14/2010 10:00:45 PM
22:00:45 [0.0.0.0myIP][5646268] cmd: HELO mybackupmachine
22:00:45 [0.0.0.0myIP][5646268] rsp: 250 mail.mymailserver.com Hello [0.0.0.0myIP]
22:00:45 [0.0.0.0myIP][5646268] cmd: ????o
22:00:45 [0.0.0.0myIP][5646268] rsp: 500 command unrecognized
22:00:45 [0.0.0.0myIP][5646268] cmd: F???
22:00:45 [0.0.0.0myIP][5646268] rsp: 500 command unrecognized
22:00:45 [0.0.0.0myIP][5646268] cmd: MAIL FROM: me@myemail.com
22:00:45 [0.0.0.0myIP][5646268] cmd: RCPT TO: me@myotheremail.com
22:00:45 [0.0.0.0myIP][5646268] rsp: 503 Bad sequence of commands
22:00:45 [0.0.0.0myIP][5646268] cmd: DATA
22:00:45 [0.0.0.0myIP][5646268] rsp: 503 Bad sequence of commands
22:00:45 [0.0.0.0myIP][5646268] cmd: FROM: Comodo BackUp 2.2.127000.12 me@myemail.com
22:00:45 [0.0.0.0myIP][5646268] rsp: 500 command unrecognized
22:00:45 [0.0.0.0myIP][5646268] cmd: To: me@myotheremail.com
22:00:45 [0.0.0.0myIP][5646268] rsp: 500 command unrecognized
22:00:45 [0.0.0.0myIP][5646268] cmd: Subject: Backup
22:00:45 [0.0.0.0myIP][5646268] rsp: 500 command unrecognized
22:00:45 [0.0.0.0myIP][5646268] cmd: DATE: Sunday, 14 February 2010 22:01:45 ±06-01
22:00:45 [0.0.0.0myIP][5646268] Closing transmission channel: too many bad commands
22:00:45 [0.0.0.0myIP][5646268] rsp: 421 Too many bad commands, closing transmission channel
22:00:45 [0.0.0.0myIP][5646268] disconnected at 2/14/2010 10:00:45 PM
22:00:45 [0.0.0.0myIP][5646268] rsp: 250 OK me@myemail.com Sender ok
I changed the IP’s and email addresses, all else is original.
Thanks!
Is there already a schedule of when the next release comes
out mid to resolve this error?
Thank you for this great software! :-TU :-TU
I’ve had the same problem with my mail server. I does work if I turn off SMTP authetication but that just isn’t an option. My mail server does work from any email client I use with same user. I use hmailserver with the latest release.
This is a log of a Comodo Backup notification attempt. Maybe it will help resolve this issue.
“TCPIP” 2948 “2010-04-12 12:45:27.836” “TCPConnection - Posting AcceptEx on 0.0.0.0:25”
“DEBUG” 2948 “2010-04-12 12:45:27.867” “Creating session 1”
“SMTPD” 2948 1 “2010-04-12 12:45:27.883” “192.168.21.50” “SENT: 220 smtp.mymailserver.org ESMTP”
“SMTPD” 2948 1 “2010-04-12 12:45:27.883” “192.168.21.50” “RECEIVED: Y&ÚrK©”
“SMTPD” 2948 1 “2010-04-12 12:45:27.883” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.899” “192.168.21.50” “RECEIVED: J×¥•ªíyÈl¢]´×”
“SMTPD” 2948 1 “2010-04-12 12:45:27.899” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.914” “192.168.21.50” “RECEIVED: MAIL FROM: send@backupnotify.com”
“SMTPD” 2948 1 “2010-04-12 12:45:27.914” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.930” “192.168.21.50” “RECEIVED: RCPT TO: user@someemail.com”
“SMTPD” 2948 1 “2010-04-12 12:45:27.930” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.961” “192.168.21.50” “RECEIVED: FROM: Comodo BackUp 2.2.127000.12 send@backupnotify.com”
“SMTPD” 2948 1 “2010-04-12 12:45:27.961” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.961” “192.168.21.50” “RECEIVED: To: user@someemail.com.com”
“SMTPD” 2948 1 “2010-04-12 12:45:27.961” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.961” “192.168.21.50” “RECEIVED: Subject: comodo”
“SMTPD” 2948 1 “2010-04-12 12:45:27.961” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.977” “192.168.21.50” “RECEIVED: DATE: Monday, 12 April 2010 12:45:28 ±04-01”
“SMTPD” 2948 1 “2010-04-12 12:45:27.977” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.977” “192.168.21.50” “RECEIVED: X-Mailer: Comodo”
“SMTPD” 2948 1 “2010-04-12 12:45:27.977” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.977” “192.168.21.50” “RECEIVED: MIME-Version: 1.0”
“SMTPD” 2948 1 “2010-04-12 12:45:27.992” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.992” “192.168.21.50” “RECEIVED: Content-type: text/plain; charset=US-ASCII”
“SMTPD” 2948 1 “2010-04-12 12:45:27.992” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:27.992” “192.168.21.50” "RECEIVED: "
“SMTPD” 2948 1 “2010-04-12 12:45:27.992” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:28.008” “192.168.21.50” "RECEIVED: "
“SMTPD” 2948 1 “2010-04-12 12:45:28.008” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:28.008” “192.168.21.50” “RECEIVED: .”
“SMTPD” 2948 1 “2010-04-12 12:45:28.008” “192.168.21.50” “SENT: 502 Use HELO/EHLO first.”
“SMTPD” 2948 1 “2010-04-12 12:45:29.008” “192.168.21.50” “RECEIVED: QUIT”
“SMTPD” 2948 1 “2010-04-12 12:45:29.023” “192.168.21.50” “SENT: 221 goodbye”
“DEBUG” 2936 “2010-04-12 12:45:29.023” “Closing TCP/IP socket”
“DEBUG” 2936 “2010-04-12 12:45:29.023” “Ending session 1”
The issue will be fixed in the next release.
Most likely, the release will come next month.
Thanks
Hello,
I am seeing the same problem with notification e-mails not being delivered in 3.0.171317.130
Could anyone confirm that this bug has been fixed or not?
Thanks!
Please fill the Username and Password fields with some dummy values.
This issue will be fixed in the next release.
Thanks
Hello again,
In my case both username and password are already populated. I am using smtp.live.com
My settings are:
SMTP: smtp.live.com
Port: 587
Subject: test
From: @hotmail.com
To: @hotmail.com
Username: @hotmail.com
Password: <my_hotmail_password>
Use SSL is off
When I use the “Send test message”, a pop up says “Message sent successful”, bu no mail reach the destination.
Any suggestions how to make this work?
Thanks!