Comodo AS & Dr.Web.

Just installed Comodo A/Spam but there is a conflict with Dr.Web Spider mail.Comodo keeps telling me to insert my e-mail address and comodo deletes spidermail from the system tray.

Hello,

You may want to submit a ticket by going to http://support.comodo.com telling them this so they can submit this to the developers.

Thanks for your feedback.

Hi Justin,
Just sent an e-mail to support, thanks.
Badcompany.

Your welcome. :smiley:

Hello Forum,
Sent a e-mail to support on the 22 Oct about my conflict with Comodo Anti-spam & Dr.Web, still no reply, is this normal.
Badcompany.

Did you get a support ticket? Can you check its status?

Mike

Hi Mike,
I did receive a support ticket but I have deleted by mistake.

If you login to the support site https://support.comodo.com you can view your tickets there, and see there status.

Mike

Hi Mike,
Thanks for the info, My ticket says that my problem as been forwarded to the developers and they will get back to me.this was on the 22 Oct.

No problem. I’m sure they are looking into this, as it can take time to find a problem and report back. I’m not sure, but I think you can send an email through the ticket or add the ticket details to it to check.

Mike

Your are right, just sent an e-mail back to support asking if they have any up-dates on my problem.I will keep you informed. Thanks Mike.
Badcompany.

Ok, that’s great. :wink: Please do keep us informed Badcompany.

Mike

Just received a e-mail from support saying that they are still working on the problem and will get back to me shortly
BC.

Ok, that’s good to hear.