cmdagent.exe freeze on icon cache rebuild [Issue Report]

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
#1

cmdagent.exe freeze on icon cache rebuild
Every time after software installation or file types reassociation (for example when I change default browser) cmdagent.exe takes 100% of system resources for 2-3 minutes while desktop refresh. Probably it happens while icon cache rebuild.

The bug/issue

  1. What you did: auto refresh desktop after change default browser or software installation that change file types association
  2. What actually happened or you actually saw: cmdagent.exe takes 100% of system resources for 2-3 minutes
  3. What you expected to happen or see: no cmdagent.exe freeze
  4. How you tried to fix it & what happened: disable CIS AV
  5. If its an application compatibility problem have you tried the application fixes here?:
  6. Details & exact version of any application (execpt CIS) involved with download link: any software that change file types association. for example Firefox
  7. Whether you can make the problem happen again, and if so exact steps to make it happen: open Opera preferences and mark Opera as default browser
  8. Any other information (eg your guess regarding the cause, with reasons): no such behavior when CIS AV is disabled.

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:
  3. A CIS config report or file.
  4. Crash or freeze dump file:
  5. Screenshot of More~About page. Can be used instead of typed product and AV database version.

Your set-up

  1. CIS version, AV database version & configuration used: CIS 5.4.189822.1355, database 9180
  2. a) Have you updated (without uninstall) from CIS 3 or 4: no
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
  3. a) Have you imported a config from a previous version of CIS: no
    b) if so, have U tried a standard config (without losing settings - if not please do)?:
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): no
  5. Defense+, Sandbox, Firewall & AV security levels: D+= Paranoid Mode , Sandbox= Enabled, Firewall = Custom Policy, AV = Stateful
  6. OS version, service pack, number of bits, UAC setting, & account type: Windows 7 SP1 Ultimate, UAC and Win Defender are disabled, Administrator
  7. Other security and utility software installed: no
  8. Virtual machine used (Please do NOT use Virtual box): no
#2

We would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format here. You can copy and paste the format from this topic.

To understand the reasons why we ask you to follow these guidelines please see below.

WHY WE ASK YOU TO FOLLOW THESE GUIDELINES
Bugs/issues can be impossible or very time consuming to fix if developers don’t have enough information to reproduce them. Since CIS is free, development time is limited. So if you want your issue fixed, please use the format below to describe it.

To avoid clutter, issues not described in the format below your post will not be moved to the ‘moderator verified’ issues topic. This means that the developers may not look at it.

Best wishes and many thanks in anticipation

Dennis

#3

Thank you for your Issue report.

Moved to verified.

Thank you

Dennis

#4

Resolved in CIS 5.8 beta :-TU

#5

Freeze came back in 7 days usage :frowning: Chrome with TweetDeck App starts 20 secs. Sorry, I temporary go to Outpost Free.