cmdagent.exe freeze on icon cache rebuild
Every time after software installation or file types reassociation (for example when I change default browser) cmdagent.exe takes 100% of system resources for 2-3 minutes while desktop refresh. Probably it happens while icon cache rebuild.
- What you did: auto refresh desktop after change default browser or software installation that change file types association
- What actually happened or you actually saw: cmdagent.exe takes 100% of system resources for 2-3 minutes
- What you expected to happen or see: no cmdagent.exe freeze
- How you tried to fix it & what happened: disable CIS AV
- If its an application compatibility problem have you tried the application fixes here?:
- Details & exact version of any application (execpt CIS) involved with download link: any software that change file types association. for example Firefox
- Whether you can make the problem happen again, and if so exact steps to make it happen: open Opera preferences and mark Opera as default browser
- Any other information (eg your guess regarding the cause, with reasons): no such behavior when CIS AV is disabled.
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug:
- Screenshots of related CIS event logs and the Defense+ Active Processes List:
- A CIS config report or file.
- Crash or freeze dump file:
- Screenshot of More~About page. Can be used instead of typed product and AV database version.
- CIS version, AV database version & configuration used: CIS 5.4.189822.1355, database 9180
- a) Have you updated (without uninstall) from CIS 3 or 4: no
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
- a) Have you imported a config from a previous version of CIS: no
b) if so, have U tried a standard config (without losing settings - if not please do)?:
- Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): no
- Defense+, Sandbox, Firewall & AV security levels: D+= Paranoid Mode , Sandbox= Enabled, Firewall = Custom Policy, AV = Stateful
- OS version, service pack, number of bits, UAC setting, & account type: Windows 7 SP1 Ultimate, UAC and Win Defender are disabled, Administrator
- Other security and utility software installed: no
- Virtual machine used (Please do NOT use Virtual box): no