cmdagent.exe freeze on icon cache rebuild [Issue Report]

cmdagent.exe freeze on icon cache rebuild
Every time after software installation or file types reassociation (for example when I change default browser) cmdagent.exe takes 100% of system resources for 2-3 minutes while desktop refresh. Probably it happens while icon cache rebuild.

The bug/issue

  1. What you did: auto refresh desktop after change default browser or software installation that change file types association
  2. What actually happened or you actually saw: cmdagent.exe takes 100% of system resources for 2-3 minutes
  3. What you expected to happen or see: no cmdagent.exe freeze
  4. How you tried to fix it & what happened: disable CIS AV
  5. If its an application compatibility problem have you tried the application fixes here?:
  6. Details & exact version of any application (execpt CIS) involved with download link: any software that change file types association. for example Firefox
  7. Whether you can make the problem happen again, and if so exact steps to make it happen: open Opera preferences and mark Opera as default browser
  8. Any other information (eg your guess regarding the cause, with reasons): no such behavior when CIS AV is disabled.

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:
  3. A CIS config report or file.
  4. Crash or freeze dump file:
  5. Screenshot of More~About page. Can be used instead of typed product and AV database version.

Your set-up

  1. CIS version, AV database version & configuration used: CIS 5.4.189822.1355, database 9180
  2. a) Have you updated (without uninstall) from CIS 3 or 4: no
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
  3. a) Have you imported a config from a previous version of CIS: no
    b) if so, have U tried a standard config (without losing settings - if not please do)?:
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): no
  5. Defense+, Sandbox, Firewall & AV security levels: D+= Paranoid Mode , Sandbox= Enabled, Firewall = Custom Policy, AV = Stateful
  6. OS version, service pack, number of bits, UAC setting, & account type: Windows 7 SP1 Ultimate, UAC and Win Defender are disabled, Administrator
  7. Other security and utility software installed: no
  8. Virtual machine used (Please do NOT use Virtual box): no

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Best wishes and many thanks in anticipation


Thank you for your Issue report.

Moved to verified.

Thank you


Resolved in CIS 5.8 beta :-TU

Freeze came back in 7 days usage :frowning: Chrome with TweetDeck App starts 20 secs. Sorry, I temporary go to Outpost Free.