TOPIC TITLE
cmdagent.exe crash when leaving computer on for several days without reboot.
The bug/issue
- What you did: Nothing, but with Jdownloader dowloading and Utorrent downloading and uploading in the background. It also happened several times in the past as well with previous CIS 5.x releases.
- What actually happened or you actually saw: Microsoft Error report dialog emerges indicating the process cmdagent.exe is the culprit.
- What you expected to happen or see: Computer would freeze if trying to call up any new application or using any windows command such as restart.
- How you tried to fix it & what happened: Only manually press the computer reset button to reboot will resolve.
- If it’s an application compatibility problem have you tried the application fixes here?:
- Details & exact version of any application (except CIS) involved with download link:
- Whether you can make the problem happen again, and if so precise steps to make it happen: Leaving computer on for several days without reboot, while with Jdownloader and Utorrent doing heavy duties in the background.
- Any other information (eg your guess regarding the cause, with reasons):
Files appended
- Screenshots illustrating the bug: None
- Screenshots of related CIS event logs or the Defense+ Active Processes List: None
- A CIS config. report or file: None
- Crash or freeze dump file: Appended
Your set-up
- CIS version, AV database version & configuration used: v5.3.181415.1237, Proactive Security Configuration
- a) Have you updated (without uninstall) from CIS 3 or 4: No
b) if so, have you tried reinstalling (if not please do)?: - a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a preset config (if not please do)?: - Have you made any other major changes to the default config (eg ticked ‘block all unknown requests’, other egs here.): No
- Defense+, Sandbox, Firewall & AV security level: D+=Safe, Sandbox=Enabled, Firewall=Safe, AV=Stateful
- OS version, service pack, number of bits, UAC setting, & account type: Windows XP, SP3, 32 bit, Admin account.
- Other security and utility software installed: None
- Virtual machine used: None
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