Cloud Scanner Alert !?

Comodo Internet Security - CIS AntiVirus Help - CIS
#1

Hi, I have been running the basic firewall software without any issues until today.
I’m attempting to install the FloorPlanPlus software downloaded from the vendor’s website (-see link below)

hxxp://floorplanmaker.com/fpp/service/Fpp_Latest_SetUP.zip
Note: Link disabled. Change hxxp to http to download.

… and am getting the following alert when I try and run the installer:

Comodo Cloud Scanner Alert name: .UnclassifiedMalware@1 Location: C:\Documents and Settings\\My Documents ... More Information: Unavailable

I have not allowed Comodo to clean or ignore this. I have just quit the installer.
FYI, the installer download is in excess of 30Mb.

Could anyone please advise whether this is a valid alert or a false positive?
Any assistance or advice would be appreciated.

Thanks in advance.

#2

Please check the full path name via hover your mouse over the location;

If you know the file that is in question you may report the file as a FP…

Hope this helps

Kind regards

#3

Hi ridgedale, welcome to the forums.

I downloaded the ZIP file & took a look at it. Fortunately whilst the overall size was 30MB, the file in question (FloorPlanPlus 1.0.exe) is fairly small. Comodo’s CAMAS didn’t make anything specific of it (undetected - suspicious/probable), but VT had an older result with 3 detections from the 3rd. I reran the VT analysis and it now shows 16 detections (see below).

http://www.virustotal.com/file-scan/report.html?id=b9b01251f1e84c1a2d760d3b562bb52f7dc655f3566262ae074592b4dec1ff63-1300392934

My advice would be to report this to Comodo and see what they make of it. You probably should also advise FoorPlanPlus’ vendor/author, as there’s obviously something up with this.

#4

kail / Jacob,

Apologies for posting this in the wrong place and thank you for your feedback.

I will do as you advise, kail.

Many thanks again. :slight_smile: