I downloaded Microsoft’s Windows XP Service Pack 2 Support Tools from:
When I ran the downloaded file, Comodo popped up an alert that the file was unrecognized (a bit of a surprise since this is and old utility). The program wouldn’t run and aborted. I clicking on the link to the file in Comodo’s popup which took me to the Unrecognized Files listing. I selected the file and clicked on Lookup. The file was found to be safe, marked as safe, and removed from the list. A 2nd run of this same file proceeded without incident.
Under Defense+ tab → Defense+ Settings → Execution Control Settings tab, the following options are enabled:
- Perform cloud based behavior analysis of unrecognized files
[*]Automatically scan unrecognized files in the cloud
Okay, so why didn’t Comodo do that? When the local database of known files didn’t find this file and D+ figured the file was unrecognized, why didn’t it then do the automatic cloud lookup? That would’ve eliminated me getting the D+ alert, the program from aborting, and me having to do a manual lookup to find the file was safe and then do another execute of the file.
I thought the cloud-based stuff was supposed to be automatic, especially if I configured its options to be automatic.