Cloud Drive Not Accessible

[ezekielk]

Hello. I just signed up for the free 5GB service. So far, nothing will back up. When I try to access the cloud, I get this error:

“W:\ is not accessible. An internal error occurred.”

Using the latest version: Comodo Cloud version 2.2.2.17

[brasoveanua]

@ezekielk post:1

Hello. I just signed up for the free 5GB service. So far, nothing will back up. When I try to access the cloud, I get this error:

“W:\ is not accessible. An internal error occurred.”

Using the latest version: Comodo Cloud version 2.2.2.17

Hi,

Please provide us with the debug logs. The steps required for collecting the debug logs can be found here:
https://forums.comodo.com/news-announcements-feedback-cb/how-to-collect-debug-information-t63958.0.html

Thank you for your support!

[ezekielk]

@Brasoveanu Andrei post:2

Please provide us with the debug logs.

Thanks but no thanks. I’ve already moved on…found two other backup services that run seamlessly, fast, and w/o glitches. I did not sign up w/Comodo to be a beta tester.

Thank you for your support!

Huh? I’m not part of your support team, I’m a disappointed user. Bye-bye Comodo; hope you get all your glitches worked out some sunny day in the near future!