CIS_Setup_3.8.65951.477_XP_Vista_x32.exe problem at logon after installing

Hi,
I am having a problem installing:
“CIS_Setup_3.8.65951.477_XP_Vista_x32.exe”
on a laptop “Toshiba Satellite A215-S5829” (AMD Athlon 64x2, Dual-Core cpu TK-57 1.89GHz, 4 GB of RAM, Physical Address Extension)
running 32 bit XP Pro Ver. 2002 Service Pack 3, Administrator account
(that I very seldomly use on the Internet)
Had been using Avira AV and Windows Firewall, which I uninstalled and disabled respectively.
Downloaded and started to install “CIS_Setup_3.8.65951.477_XP_Vista_x32.exe”
the install feel down said something like installer corrupt please re-download installer, which I did.
Restarted installing fresh “CIS_Setup_3.8.65951.477_XP_Vista_x32.exe”
All seemed to go well.
Rebooted and system hung on “Log On to Windows” after pushing “OK” button (although I did noticed some hard drive activity) no relevant error dialogs.
Uninstalled using directions found here:
https://forums.comodo.com/help_for_v3/install_uninstall_problems_merged_threads-t15069.0.html;msg106379#msg106379
Used Regseeker to remove all referrals to Comodo.
Used Regseeker to remove all referrals to Avia (none found).
Ran batch file clean up tool found here:

“Nothing found” guess I already removed everything. OK cool.
Re-downloaded and again installed a new “CIS_Setup_3.8.65951.477_XP_Vista_x32.exe”
Rebooted and system hung on “Log On to Windows” after pushing “OK” button, ad nauseum.

Below is from dump log

-------------------------------------------Start of dump-------------------------------------------------
Application exception occurred:
App: C:\DOCUME~1\Santa\LOCALS~1\Temp\WZSE0.TMP\CIS_Setup_3.8.65951.477_XP_Vista_x32.exe (pid=672)
When: 3/17/2009 @ 13:40:53.500
Exception number: c0000005 (access violation)

----> System Information <----
Computer Name: WORKSHOP
User Name: Santa
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 104 Stepping 2
Windows Version: 5.1
Current Build: 2600
Service Pack: 3
Current Type: Multiprocessor Free
Registered Organization: Workshop
Registered Owner: Santa

----> Task List <----
0 System Process
4 System
844 smss.exe
908 csrss.exe
948 winlogon.exe
992 services.exe
1004 lsass.exe
1172 Ati2evxx.exe
1192 svchost.exe
1240 svchost.exe
1296 svchost.exe
1464 svchost.exe
1496 svchost.exe
1760 Ati2evxx.exe
1876 spoolsv.exe
1944 acs.exe
180 agrsmsvc.exe
208 bcveserv.exe
244 CFSvcs.exe
392 wanmpsvc.exe
656 alg.exe
1144 Explorer.EXE
1400 MOM.exe
1420 RTHDCPL.EXE
1648 wscntfy.exe
1664 Apoint.exe
1668 ACU.exe
1684 NDSTray.exe
1704 CFSServ.exe
1788 RealPlay.exe
2056 Apntex.exe
2144 Ltmoh.exe
2172 ccc.exe
2228 aoltray.exe
2272 pddlghlp.exe
2760 unsecapp.exe
2784 wmiprvse.exe
1520 firefox.exe
2608 CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
672 CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
3068 drwtsn32.exe

----> Module List <----
(0000000000400000 - 000000000454b000: C:\DOCUME~1\Santa\LOCALS~1\Temp\WZSE0.TMP\CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
(0000000004cb0000 - 0000000004cc5000: C:\Program Files\VCOM\PowerDesk\pddlghlp.dll
(0000000010000000 - 00000000101c2000: C:\DOCUME~1\Santa\LOCALS~1\Temp\CDIResData\CDIRes.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\UxTheme.dll
(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV
(00000000732e0000 - 00000000732e5000: C:\WINDOWS\system32\RICHED32.DLL
(0000000074e30000 - 0000000074e9d000: C:\WINDOWS\system32\RICHED20.dll
(0000000076080000 - 00000000760e5000: C:\WINDOWS\system32\MSVCP60.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\msimg32.dll
(00000000763b0000 - 00000000763f9000: C:\WINDOWS\system32\comdlg32.dll
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
(0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\PSAPI.DLL
(0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\imagehlp.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f02000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9af000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
(000000007df70000 - 000000007df92000: C:\WINDOWS\system32\oledlg.dll
(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll

----> State Dump for Thread Id 0xb08 <----

eax=04c3c000 ebx=04c2900c ecx=04c3c07d edx=04c3bea1 esi=04c3bea0 edi=04bc74f8
eip=00419315 esp=0012c8a4 ebp=04c2900e iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206

*** ERROR: Module load completed but symbols could not be loaded for C:\DOCUME~1\Santa\LOCALS~1\Temp\WZSE0.TMP\CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
function: CIS_Setup_3.8.65951.477_XP_Vist
00419300 6a00 push 0x0
00419302 50 push eax
00419303 56 push esi
00419304 50 push eax
00419305 57 push edi
00419306 6a00 push 0x0
00419308 6a00 push 0x0
0041930a ff15ec635500 call dword ptr [CIS_Setup_3.8.65951.477_XP_Vist+0x1563ec (005563ec)]
00419310 8bc6 mov eax,esi
00419312 8d5001 lea edx,[eax+0x1]
FAULT ->00419315 8a08 mov cl,[eax] ds:0023:04c3c000=??
00419317 83c001 add eax,0x1
0041931a 84c9 test cl,cl
0041931c 75f7 jnz CIS_Setup_3.8.65951.477_XP_Vist+0x19315 (00419315)
0041931e 2bc2 sub eax,edx
00419320 8be8 mov ebp,eax
00419322 bb00000000 mov ebx,0x0
00419327 7428 jz CIS_Setup_3.8.65951.477_XP_Vist+0x19351 (00419351)
00419329 8da42400000000 lea esp,[esp]
00419330 8a0c1e mov cl,[esi+ebx]
00419333 8b442444 mov eax,[esp+0x44]

----> Stack Back Trace <----
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
04c2900e 00000000 00000000 00000000 00000000 CIS_Setup_3.8.65951.477_XP_Vist+0x19315

----> Raw Stack Dump <----
000000000012c8a4 69 0b ab 25 18 c0 bb 04 - 6c fa 12 00 34 f8 12 00 i…%…l…4…
000000000012c8b4 9a 92 42 7e 24 c9 12 00 - 70 38 bc 04 d0 69 c1 04 …B~$…p8…i…
000000000012c8c4 f8 74 bc 04 e0 5f bf 04 - b8 5c c0 04 00 30 5b 00 .t…_….…0[.
000000000012c8d4 33 00 00 00 14 30 5b 00 - 14 30 5b 00 b8 91 55 00 3…0[…0[…U.
000000000012c8e4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
000000000012c8f4 d0 ca 12 00 98 fd 54 00 - 07 00 00 00 62 f4 41 00 …T…b.A.
000000000012c904 6c fa 12 00 78 84 bc 04 - d1 0a ab 25 9a 92 42 7e l…x…%…B~
000000000012c914 34 f8 12 00 14 fa 12 00 - 04 00 00 00 98 6f c1 04 4…o…
000000000012c924 a0 8f c2 04 18 c0 bb 04 - 01 00 00 00 f8 28 bc 04 …(…
000000000012c934 70 c7 bb 04 54 c9 12 00 - 13 9f 42 00 43 04 00 00 p…T…B.C…
000000000012c944 01 00 00 00 ff ff ff 00 - 14 fa 12 00 ff ff ff 00 …
000000000012c954 bc c9 12 00 18 c3 42 00 - 43 04 00 00 01 00 00 00 …B.C…
000000000012c964 6e c3 42 00 7d 0a ab 25 - 44 ca 12 00 4a 04 01 00 n.B.}…%D…J…
000000000012c974 00 00 00 00 42 04 01 00 - 10 01 00 00 44 04 01 00 …B…D…
000000000012c984 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
000000000012c994 31 57 43 00 2d 46 42 00 - a8 43 42 00 2e f4 42 00 1WC.-FB…CB…B.
000000000012c9a4 b8 6f 17 00 05 0a ab 25 - 68 c9 12 00 60 ca 12 00 .o…%h…`…
000000000012c9b4 4a 45 54 00 00 00 00 00 - 71 c3 42 00 a5 c3 42 00 JET…q.B…B.
000000000012c9c4 00 00 00 00 4a 04 01 00 - 43 04 00 00 01 00 00 00 …J…C…
000000000012c9d4 ff ff ff 00 71 c3 42 00 - 08 ca 12 00 34 87 41 7e …q.B…4.A~

Application exception occurred:
App: C:\DOCUME~1\Santa\LOCALS~1\Temp\WZSE0.TMP\CIS_Setup_3.8.65951.477_XP_Vista_x32.exe (pid=3772)
When: 3/17/2009 @ 13:41:27.031
Exception number: c0000005 (access violation)

----> System Information <----
Computer Name: WORKSHOP
User Name: Santa
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 104 Stepping 2
Windows Version: 5.1
Current Build: 2600
Service Pack: 3
Current Type: Multiprocessor Free
Registered Organization: Workshop
Registered Owner: Santa

----> Task List <----
0 System Process
4 System
844 smss.exe
908 csrss.exe
948 winlogon.exe
992 services.exe
1004 lsass.exe
1172 Ati2evxx.exe
1192 svchost.exe
1240 svchost.exe
1296 svchost.exe
1464 svchost.exe
1496 svchost.exe
1760 Ati2evxx.exe
1876 spoolsv.exe
1944 acs.exe
180 agrsmsvc.exe
208 bcveserv.exe
244 CFSvcs.exe
392 wanmpsvc.exe
656 alg.exe
1144 Explorer.EXE
1400 MOM.exe
1420 RTHDCPL.EXE
1648 wscntfy.exe
1664 Apoint.exe
1668 ACU.exe
1684 NDSTray.exe
1704 CFSServ.exe
1788 RealPlay.exe
2056 Apntex.exe
2144 Ltmoh.exe
2172 ccc.exe
2228 aoltray.exe
2272 pddlghlp.exe
2760 unsecapp.exe
2784 wmiprvse.exe
1520 firefox.exe
3440 CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
3772 CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
1576 drwtsn32.exe

----> Module List <----
(0000000000400000 - 000000000454b000: C:\DOCUME~1\Santa\LOCALS~1\Temp\WZSE0.TMP\CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
(0000000004cb0000 - 0000000004cc5000: C:\Program Files\VCOM\PowerDesk\pddlghlp.dll
(0000000010000000 - 00000000101c2000: C:\DOCUME~1\Santa\LOCALS~1\Temp\CDIResData\CDIRes.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\UxTheme.dll
(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV
(00000000732e0000 - 00000000732e5000: C:\WINDOWS\system32\RICHED32.DLL
(0000000074e30000 - 0000000074e9d000: C:\WINDOWS\system32\RICHED20.dll
(0000000076080000 - 00000000760e5000: C:\WINDOWS\system32\MSVCP60.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\msimg32.dll
(00000000763b0000 - 00000000763f9000: C:\WINDOWS\system32\comdlg32.dll
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
(0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\PSAPI.DLL
(0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\imagehlp.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f02000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9af000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
(000000007df70000 - 000000007df92000: C:\WINDOWS\system32\oledlg.dll
(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll

----> State Dump for Thread Id 0x84c <----

eax=04c3c000 ebx=04c2900c ecx=04c3c07d edx=04c3bea1 esi=04c3bea0 edi=04bc74f8
eip=00419315 esp=0012c8a4 ebp=04c2900e iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206

*** ERROR: Module load completed but symbols could not be loaded for C:\DOCUME~1\Santa\LOCALS~1\Temp\WZSE0.TMP\CIS_Setup_3.8.65951.477_XP_Vista_x32.exe
function: CIS_Setup_3.8.65951.477_XP_Vist
00419300 6a00 push 0x0
00419302 50 push eax
00419303 56 push esi
00419304 50 push eax
00419305 57 push edi
00419306 6a00 push 0x0
00419308 6a00 push 0x0
0041930a ff15ec635500 call dword ptr [CIS_Setup_3.8.65951.477_XP_Vist+0x1563ec (005563ec)]
00419310 8bc6 mov eax,esi
00419312 8d5001 lea edx,[eax+0x1]
FAULT ->00419315 8a08 mov cl,[eax] ds:0023:04c3c000=??
00419317 83c001 add eax,0x1
0041931a 84c9 test cl,cl
0041931c 75f7 jnz CIS_Setup_3.8.65951.477_XP_Vist+0x19315 (00419315)
0041931e 2bc2 sub eax,edx
00419320 8be8 mov ebp,eax
00419322 bb00000000 mov ebx,0x0
00419327 7428 jz CIS_Setup_3.8.65951.477_XP_Vist+0x19351 (00419351)
00419329 8da42400000000 lea esp,[esp]
00419330 8a0c1e mov cl,[esi+ebx]
00419333 8b442444 mov eax,[esp+0x44]

----> Stack Back Trace <----
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
04c2900e 00000000 00000000 00000000 00000000 CIS_Setup_3.8.65951.477_XP_Vist+0x19315

----> Raw Stack Dump <----
000000000012c8a4 bb 10 92 38 18 c0 bb 04 - 6c fa 12 00 34 f8 12 00 …8…l…4…
000000000012c8b4 9a 92 42 7e 24 c9 12 00 - 70 38 bc 04 d0 69 c1 04 …B~$…p8…i…
000000000012c8c4 f8 74 bc 04 e0 5f bf 04 - b8 5c c0 04 00 30 5b 00 .t…_….…0[.
000000000012c8d4 33 00 00 00 14 30 5b 00 - 14 30 5b 00 b8 91 55 00 3…0[…0[…U.
000000000012c8e4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
000000000012c8f4 d0 ca 12 00 98 fd 54 00 - 07 00 00 00 62 f4 41 00 …T…b.A.
000000000012c904 6c fa 12 00 78 84 bc 04 - 03 11 92 38 9a 92 42 7e l…x…8…B~
000000000012c914 34 f8 12 00 14 fa 12 00 - 04 00 00 00 98 6f c1 04 4…o…
000000000012c924 a0 8f c2 04 18 c0 bb 04 - 01 00 00 00 f8 28 bc 04 …(…
000000000012c934 70 c7 bb 04 54 c9 12 00 - 13 9f 42 00 43 04 00 00 p…T…B.C…
000000000012c944 01 00 00 00 ff ff ff 00 - 14 fa 12 00 ff ff ff 00 …
000000000012c954 bc c9 12 00 18 c3 42 00 - 43 04 00 00 01 00 00 00 …B.C…
000000000012c964 6e c3 42 00 af 11 92 38 - 44 ca 12 00 1c 04 03 00 n.B…8D…
000000000012c974 00 00 00 00 38 04 02 00 - 10 01 00 00 36 04 02 00 …8…6…
000000000012c984 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
000000000012c994 31 57 43 00 2d 46 42 00 - a8 43 42 00 2e f4 42 00 1WC.-FB…CB…B.
000000000012c9a4 b8 6f 17 00 d7 11 92 38 - 68 c9 12 00 60 ca 12 00 .o…8h…`…
000000000012c9b4 4a 45 54 00 00 00 00 00 - 71 c3 42 00 a5 c3 42 00 JET…q.B…B.
000000000012c9c4 00 00 00 00 1c 04 03 00 - 43 04 00 00 01 00 00 00 …C…
000000000012c9d4 ff ff ff 00 71 c3 42 00 - 08 ca 12 00 34 87 41 7e …q.B…4.A~
----------------------------END of Dump-----------------------------------------------

Based on the output it looks like there where 2 installers active during the crash…

Did you tried again after reboot ?

I have installed many times with same results. Windows hangs at time OK button is pushed at “Log On to Windows” dialog box. I’m not 100% sure there where not two CIS installers running at some time during which fell down.