CIS - no automatically updates any more

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
1

Hello,

I’m using CIS Premium free since a few years on my 2 computers (notebook, HTPC) and I’m very happy with that so far.

But since 2 weeks or so all the CIS don’t update automatically. After three days they only show notification (old signatures).

HTPC: runs 24/7, internet access 24/7, Windows 7 X64, newest CIS, see screenshots below
notebook: runs every day for at least 1 hour, Windows XP X86, same CIS version as at HTPC


http://thumbnails117.imagebam.com/53176/4016fd531758345.jpg


http://thumbnails117.imagebam.com/53176/45677f531758353.jpg


http://thumbnails117.imagebam.com/53176/624588531758357.jpg

So what’s the problem here?

Thanks and regards - Stefan

2

There is a new version but you have install it manually - above the old one or clean -.

3

https://forums.comodo.com/news-announcements-feedback-cis/brand-new-comodo-internet-security-10-hotfix-version-is-released-t117645.0.html;msg847860#msg847860

4

Thanks for the reply.

I upgraded manually and now all is fine.

Not exactly direct after upgrading because the new CIS (or exactly the Internet Security Essentials) killed my Laptop.


http://thumbnails117.imagebam.com/53238/045d71532373581.jpg


http://thumbnails117.imagebam.com/53238/321270532373583.jpg


http://thumbnails117.imagebam.com/53238/dd4c0e532373607.jpg

Would be nice when Comodo installs some stuff on my computer I wasn’t asked for then it’s better pretested.
Or even better: just ask before installing something…

I had to uninstall it via “safe mode” and now it’s fine.

Thanks.

5

Too early…

The Windows 7 machine doesn’t update with the new v10 too

outdated signature and warning after 3 days

http://thumbnails117.imagebam.com/53293/062a90532929990.jpg

actual CIS version

http://thumbnails117.imagebam.com/53294/6967d8532930001.jpg

default auto-update settings

http://thumbnails117.imagebam.com/53294/06d24a532930012.jpg

and the XP machine can’t do auto updates and even manual updates end up with a failure message like this (the code changes every time)

http://thumbnails117.imagebam.com/53294/f8dcef532932597.jpg


http://thumbnails117.imagebam.com/53294/f3ffcb532932599.jpg


http://thumbnails117.imagebam.com/53294/5fb3df532932601.jpg


http://thumbnails117.imagebam.com/53294/109e2a532932606.jpg


http://thumbnails117.imagebam.com/53294/bc2b1d532932609.jpg

Any advice how to fix this?

6

Please provide a link to diagnostics report.
(question mark (?) > support > diagnostics)

7

Make sure CPU supports SSE2 instructions.