My laptop no longer recognizes my Ipod. I’ve tried everything I could find on the web. Some state that security software may be causing the problem. Is this a known issue with CIS? Thank you.
5.5.195786.1383
Please consider updating to the latest version of the v5 serie. Will the program updater update you? It may be a two step process that first takes you to 5.8 and from there to 5.12.