CIS is not installed on Windows 7

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
#1

I’ve downloaded CIS 4.0.138377.779 and tried to install it on Windows 7 Ultimate but the installer displays an error. See the screenshot.

http://img220.imageshack.us/img220/1588/capturepy.png

#2

Are you running the executable in compatibility mode for Win 2k or as Limited User?

Does the same thing happen with COMODO Internet Security 4.0.135239.742?

#3

Unfortunately 4.0.135239.742 has the same problem. I do not use any compatibility mode and work as administrator (UAC is turned off).

#4

Are you on x64 or x86? Are you sure you use the right installer?

#5

I use 32-bit OS and CIS installer for 32-bit OS (cis_setup_x86.msi).

#6

No rights? Can you run the installer package as the “Administrator” administrator user, please? Check this out, maybe a GPO problem. Strange one…

#7

What do you mean with GPO? Group Policy O-something?

#8

I logged in as “Administrator” user and tried to install CIS. I still have the same error.

#9

I’ve downloaded Orca and tried to debug the CIS installation script. So the variable “VersionNT” in this script returns “700” value instead of “601” for my system.

#10

Are you using some type of adapted version of Windows 7?

#11

I’m using OEM English Windows 7 Ultimate x86. What is “adapted” version?

#12

With adapted I meant pirated version…:wink: Yours sounds like a legit Windows version.:slight_smile:

I am puzzled by this. Since you are deconstructing the installer can you tell me where it looks to determine the Windows version?

#13
  1. Open cis_setup_x86.msi in Orca.
  2. Select “LaunchCondition”
  3. Find “VersionNT = 501 OR VersionNT = 502 OR VersionNT = 600 OR VersionNT = 601” field
  4. Change description of this field to: “Windows version is [VersionNT]”
  5. Save as “somename.msi”
  6. Close Orca and run somename.msi

Result:

http://img687.imageshack.us/img687/7058/capture2ds.png

#14

Try typing winver in the command prompt and see what it tells. Can you post a screenshot of it?

#15

http://img401.imageshack.us/img401/4629/capture3jm.png

#16

Can you try looking up the version number in the registry as described here: http://techblissonline.com/find-windows-version-build-number-revision-number/ .

What does it report?

#17

CurrentBuildNumber: 7600
CurrentVersion: 6.1
EditionID: Ultimate
ProductName: Windows 7 Ultimate

BTW, Windows Installer thinks that I have Windows 7.0… Very strange problem.

#18

With Windows Installer you mean msiexec.exe? It sounds like it does so for all other Windows Installer based installers as well.