Thanks for the help. Unfortunately i now have a problem on start up. Everything was great last night after installing CIS but unfortunately this morning my Laptop didnt want to start. Any ideas about anything i can do with CIS with regards to the following below explanation of my problem. I realise its not a PC support forum but just wondering if theres a chance its something simple i can CONFIGURE/do as she was turning on fine yesterday, and so have included the details of the black screens to give an accurate picture.
My Acer One d270 was unable to start giving a black screen, and i clicked enter on the option to use ‘‘Start up repair’’, which only seemed to show the following ;
‘‘Unspecified change to system configuration may have caused the problem error code = ox490’’
I managed to start in normal mode in the end and everything seem to be working ok as far as speed etc gos. I installed the VMware - Toolwiz Timefreeze, a couple of days ago. Before that i installed Sandboxie, but then uninstalled after it caused BSOD which according to the dump file was caused by the Intel Graphics Accelerator Drivers for Windows 7(R) file - igdkmd32.sys . I’m pretty certain that was just a conflict rather than a driver needing updating.
I noticed that for sometime before the latest downloads that when running windows ‘‘fix problems’’, that it implies i may have too many programs running on start up ,so today i disabled, adobe reader + acrobat, google update , and toolwiz so they are not running on start up. I also have Rapport installed and running but its not showing in msconfig start up list so not sure about it. I’m assuming Word,excel,ccleaner,glary utilities, are not running on start up but dont know how to check.
Here is my Windows Start up list via CCleaner ;
No HKCU:Run Google Update “C:\Users\Windows7\AppData\Local\Google\Update\GoogleUpdate.exe” /c
No HKLM:Run Adobe ARM “C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe”
Yes HKLM:Run COMODO Internet Security C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
Yes HKLM:Run GfxServiceInstall C:\Windows\system32\GfxCUIServiceInstall.vbs
Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe
Yes HKLM:Run IAStorIcon C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe
Yes HKLM:Run LManager C:\Program Files\Launch Manager\LManager.exe
Yes HKLM:Run Persistence C:\Windows\system32\igfxpers.exe
Yes HKLM:Run RTHDVCPL C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
No HKLM:Run Toolwiz TimeFreeze “C:\Program Files\Toolwiz TimeFreeze\ToolwizTimeFreezeGUI.exe” -autorun
Yes HKLM:Run tvncontrol “C:\Program Files\Common Files\Comodo\tvnserver.exe” -controlservice -slave
No Startup Common Start GeekBuddy.lnk C:\PROGRA~1\Comodo\GEEKBU~1\launcher.exe “unit_manager.exe”
And the Start up scheduled tasks ;
Yes Task AutoKMS C:\Windows\AutoKMS\AutoKMS.exe
Yes Task GoogleUpdateTaskUserS-1-5-21-1019755614-1115449502-2846687370-1000Core C:\Users\Windows7\AppData\Local\Google\Update\GoogleUpdate.exe /c
Yes Task GoogleUpdateTaskUserS-1-5-21-1019755614-1115449502-2846687370-1000UA C:\Users\Windows7\AppData\Local\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task RealUpgradeLogonTaskS-1-5-21-1019755614-1115449502-2846687370-1000 C:\Program Files\Real\RealUpgrade\RealUpgrade.exe /logoncheck
Yes Task RealUpgradeScheduledTaskS-1-5-21-1019755614-1115449502-2846687370-1000 C:\Program Files\Real\RealUpgrade\RealUpgrade.exe /scheduledcheck
Yes Task {02564FEB-EF2F-4A1F-AC7B-1BE691A9D7BC} C:\Program Files\Webcam Surveyor\WebcamSurveyor.exe
Yes Task {0EA6EEA9-4464-4AB3-B4CD-4FAF9CC119E2} C:\Program Files\Webcam Surveyor\WebcamSurveyor.exe
Yes Task {196824D3-2774-489E-9CDA-A8776FED4F57} C:\Users\Windows7\Downloads\chromeinstall-6u31.exe
Yes Task {70EAC6C4-59D4-4F6D-8F4E-1DF4189D7A93} C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
Yes Task {7C8D1434-9E9D-49D5-A17B-8AB9CB2FAF24} C:\Users\Windows7\Downloads\chromeinstall-6u31.exe
Yes Task {83A23A5C-F9E5-41AF-A2C0-DCFA00FD1AC7} C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
Yes Task {9F56BFF6-D0F1-459D-9779-C5058C852F94} C:\Program Files\Webcam Surveyor\WebcamSurveyor.exe
Yes Task {AAAF41DC-AB2B-4569-9118-08E94B73BD40} C:\Users\Windows7\Downloads\chromeinstall-6u31.exe
Yes Task {BDDCD7BA-A5CE-4631-9CF1-5ABAAFE1EF0A} C:\Users\Windows7\AppData\Local\Google\Chrome\Application\chrome.exe
Yes Task {F61B268C-4825-4742-A897-480626F3DE01} C:\Program Files\Webcam Surveyor\WebcamSurveyor.exe
Yes Task {FD68C697-2D0B-4B1B-B90C-57A604C43B3B} C:\Program Files\IncredibleCharts\IncredibleCharts.exe
I have no idea what i should disable on Start up from here. The Auto.kms is nothing malicious. I think i will try and test out if my hard drive is healthy (any ideas which way is best??) and do a defrag.
Can anybody help with regards to what programs i need on start up, and is it safe to use CCleaner to disable any of the above ?
I’m now going to try to check my HDD out and do a defrag but am not that up on this stuff.
Thanks for any help !!
Just analysed the HDD with defrag and only showing 4% so didnt do a defrag. Done a CIS full av scan and nothing bad.