Hi, I recently ran the Diagnostics feature of CIS and it reported to have problems which it cannot fix. I asked it to generate a .txt file. I’ve attached it. Is there anyone who can help me fix this? Thank you.
Looks like it’s missing registry key’s for guard32, did you run any other security software next to the install of CIS, it looks like something blocked the creation of the registry key’s that need to start this service.
I suggest to uninstall, temporarily disable the other software reboot and try to install again.
Open the start menu, and click Run (alternatively: Windows-key + R)
The Registry Editor will now open. Click the keys in the following order: HKEY_LOCAL_MACHINE → SOFTWARE → Microsoft → Windows NT → CurrentVersion → Windows
Right-click Windows and choose Permissions. From here, choose Administrator and make sure that you have full access to this key from an administrator account. If not, tick the box to allow full access.
Try running the registry fix again.
If you have some experience with the Registry Editor, you can add a new string value to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows named AppInit_DLLs (if it doesn’t exist) and add the data C:\WINDOWS\system32\guard32.dll to it.
If the above doesn’t work, try booting in Safe Mode (hold/tap F8 while booting), and run the registry fix.