im using CIS for almost a month and very satisfied on windows 7.
today something weird happend:
some programs begain to stuck and freeze the desktop. for several min each.
even opening windows menu’s made a freezing.
after freezing stoped they been loaded fine.
i check for updates and diagnostic tools in cis, everything was fine.
i made a scans for malewares, made a system scan check, i checked if some proccess in taskmanager is take cpu usege, everything look normal.
but the freezing wont stop.
i contact microsoft supporter and he suggested me making a system restore.
but its failed with the error: 0X80070005 related to sfi.dat.
he recomanded me uninstall CIS.
and restart my computer.
and magic! everything back to normal!
now i dont know what to do…im afaid if i will reinstall CIS this problem will come back.
The problem with system restore failing because of the locked sfi.dat is a known problem. Sfi.dat is the file that is used by Stateful Inspection of the AV. With Vista or Win 7 you can workaround the system restore problem by booting from an installation DVD of Vista or Win7 and starting system restore from there. That always works.
The freezing/high cpu usage that is also a known, but more recent, problem. The devs are planning and hoping for an update later this week. I hope this problem gets fixed then as well.
I am also having an issue with the system locking up on startup. I have performed a complete reinstall of XP Pro SP3 and the system runs great until I install CIS (latest version available on download site). The install goes fine, but when I am directed to restart the system it freeze after login and becomes unresponsive to any commands. I cannot even get Ctrl+Alt+Del to work. I can enter into Safe Mode and see that the bases.cav file has been updated to a much larger filesize (90+MB). The only way that I can achieve a successful login is to delete the bases.cav file while in Safe Mode. When I login everything starts fine and the bases.cav file has been replaced with the smaller default file that is installed initially. I have been using CIS for several weeks with no complaints at all. I don’t understand why the sudden change. Any help would be greatly appreciated.
When deleting the bases.cav it will update shortly after rebooting back in normal mode. I see you are on older hardware. Please give it a little while to update. When possible open the CIS main screen and start the AV updater; you will get the progress indicator. Do you see it (very) slowly but steadily go up?
Does the latest AV updates fix the problem for you? Let us know.
There was a problem with one of the generic signatures that caused havoc with some computers. The exact cause was not given but it fixed the problems I saw on my XP installation. Comodo also adapted their QA as this had apparently slipped though the cracks.
You aren’t going to see announcements regarding virus database updates.
Is it asking you to switch to installation mode or from installation mode? Installation mode is used to reduce popups during software installation. If you are installing something and you select to treat the application as an installer/updater from the popup, (and answer Yes, you want to enter installation mode…) all child processes spawned by the installer are allowed by D+. Meaning, you will get no further popups during installation. Then you will get a reminder every two minutes asking if you want to switch back to your previous mode. Select Yes again.