I know this seems odd but CIS is somehow blocking me from accessing my carsdirect.com account. If I go to www.carsdirect.com and click on “my account” I get a login screen. When I enter my username and password I get a message that says my username or password is incorrect. I have cleared my cache, deleted temporary files and set IE7 to allow carsdirect.com.
Here is the strange part. If I turn CIS off and start a new IE window or use the existing IE window, I can access my account. I can continue to access my account even after restarting CIS as long as I don’t shut down IE. Once IE is shut down and CIS is running again, I can’t get into the account.