CIS Automatical disabled ALL after crash!
Hello, you seem to have a VERY serious issue with cis.
My CIS disabled now 2 times all settings: Firewall, antivirus, HIPS, sandbox.
This time my pc crashed and afterwards all filters were set to disabled which means i accidentally ran a possible virus which should be run sandboxed as i had it in a special folder on my real os!
I ran a program in the sandbox. I think it might have caused it. You seem to have serious issues with sandbox+ full screen too a hang up of a program in full screen in the sandbox will likely leave windows unresponsive and force to reboot.
Can you reproduce the problem & if so how reliably?:
B. YOUR SETUP
Exact CIS version & configuration:
Product version : 22.214.171.12465
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
Have you made any other changes to the default config? (egs here.):
Have you updated (without uninstall) from CIS 5, 6 or 7?:
Have you imported a config from a previous version of CIS:
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 10 64 bit
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
Thanks for putting a bug in the validly formatted bug reports.
Please help by providing some more details like CIS Crash Dumps, CIS Configuration files and the software details which you think has caused. we need it to find the exact reason for the cause and solution for it.
You can find crash dumps created by CIS in
There should be zipped and unzipped versions of the crash file. The zipped version is the one you want and should be named after the file that crashed eg cfp.zip, cmdagent.zip
Export your CIS Configuration Files from
General Settings->Configuration->Export/Import and attach it here.
i get the upload folder is full when i try to upload files.
It seems there is a temporary Server issue.
Could you please send me PM with attachments.
I have sent it but i am not sure if you got it.
Is there a way to find out if a malware did disable it? Has something like this happened before?
@ premjk did you get my message?
Please check again with Comodo Internet Security v10.0.1.6209 thanks.
Futuretech how am i supposed to check it?
Prem i looked now if i still have the files but i might not have the old configuration. For sure i can say
Please install new CIS 10.1.6209 and check whether you still have PC crash which you had before.
Thanks in Advance.
My pc crashed only one time. and i am not sure if its related to cis…