CIS Anti-Virus Update hangs

sent links of dumpfiles to Dharshu per PM

Hello raggansta,

Thank you but I can’t able to download the files shows error,So please check your PM and update me.
Have a nice day!

Kind Regards,
PD

i opened both links and was able to download the files too.

Dear Dharshu,
i uploaded them somewhere else, please check PM

today when i started the laptop and the router the update hanged again at “activating the new updates” so i restarted the computer. then i checked the logs and there was a task “full scan” on the list which i didn’t do and some error codes. i attach a screenshot, maybe it helps.
after the restart the database seemed to be updated and i tried some more times if the update runs normal.

Hello raggansta,

Thank you for reporting.Could you please check your PM and send us the requested logs for further analysis of the issue.
Have a nice day.

Kind Regards,
PD