I have posted about this prob before too but couldn’t find the thread now.
Win 7 64
2 times I have restored the system back to 3-5 days. And both the times after system restore though the databases are there in scanners folder CIS 6 downloads the full databases again. About screen mentions 0 or 1 databases. Diagnostics didn’t find anything.
Importing the same databases from the scanners folder works fine & CIS 6 shows updated & about screen too.
This time after system restore CIS 6 showed cmdagent or something not running & offered to run diagnostics & that solved the prob. Databases prob was solved by importing as mentioned above.
Plzz look into these probs.