I’ve noticed this on both my test computer at work and test tablet at home (both low spec). On my test computer it took 5 mins to open the main GUI (selecting “Open…” from system tray icon). It then took another 3 mins to open the advanced settings section.
Any ideas what might be causing this? Test computer is a P4 3.0 GHz with 1GB ram and test tablet is a 1.2 GHz with 1GB ram. Btw, CIS 5 runs and opens fine.
I assume your test computer is running XP so 1 GB of RAM should be enough. It is not the first thing I would start considering.
Make sure that left overs of previously installed security programs are no longer around by removing possible left overs with cleanup tools of those programs. Leftovers can cause all sort of strange results A list of such tools can be found here: ESET Knowledgebase .
Yes, running XP SP3 with 1GB. Previously had CIS 5 installed but I checked under program files and registry settings (manually) for references to CIS prior to installing CIS 6 and all was clear. I’ll try some of those tools and report back. Thanks.
I have since re-installed XP SP3 on my test tablet and CIS 6 is running fine now :). I can only think (being a test tablet) that it needed a good clean out with all the software that had been installed / un-installed over time. May do the same with my test computer at work and see if that makes any difference.
I have the same problem. I have a more powerful system and I take a good care of it. No left overs as I delete all of them. Still I get a slow down it must be a CIS bug in the GUI Comodo need to fix it. For me it takes at times 30 secs to open the main GUI. And sometimes it don’t respond at all. Nothing to do with my system or my files on my PC 100% sure of it. It’s a CIS issue.
My system: Win7 64-Bit, 4GB memory, Intel Core I5. I don’t use other real-time protection programs.
On every system I’ve installed version 6 on, I’ve had a lot of problems with UI responsiveness. I find the first time the main UI is selected, it can take several seconds to appear. Likewise, selecting an option from the task bar, again for the first time, after opening the main UI. Subsequent opening/navigation is a little faster, but it’s very slow compared to any of the 5.x versions.
I’m not really sure where the problem lies, it’s certainly not memory, graphics or disk, as one of the systems used is reasonably ‘high end’. It’s also not due to ‘left overs’ from some previous installation, as most of the tests have been on clean systems.
I see. So yeah. Well in that case the problem must be with one of the protection modules such as BB or some architecture issue. But that’s a guess at least now it’s a confirmed CIS bug issue. I do put up with it but sometimes it can get so annoying.