CIS 5.3 Firewall bug [NBZ]

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
1

The bug/issue

  1. What you did:

Comodo IS notified update so I updated and rebooted computer later.

  1. What actually happened or you actually saw:

After reboot net works fine except browsers (FF3.6.13 and IE8) can’t get to net if firewall is set to safe but browsers work fine if firewall is set on training, Windows Live Messenger, Mirc and ICQ work normally on firewall’s safe mode.

  1. What you expected to happen or see:

I expected browsers working normally after update as it did before reboot which update needed.

  1. How you tried to fix it & what happened:

I set firewall on training mode and browsers work normally.

  1. If its an application compatibility problem have you tried the application fixes here?:

Not a compability problem.

  1. Details & exact version of any application (execpt CIS) involved with download link:

Firefox 3.6.13 and Internet Exploer 8.

  1. Whether you can make the problem happen again, and if so exact steps to make it happen:

Yes I can make it happen as many times I want just by setting firewall on safe mode and browsers stop working.

  1. Any other information (eg your guess regarding the cause, with reasons):

CIS FW blocks http-protocol on safwe mode.

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:
  3. A CIS config report or file.
  4. Crash or freeze dump file:

1-4 none.

Your set-up

  1. CIS version, AV database version & configuration used:

CIS 5.3.181415.1237, AV db updated 30 mins ago. AV is disabled cause I use Avast (6.0).

  1. a) Have you updated (without uninstall) from CIS 3 or 4:

No.

  1. a) Have you imported a config from a previous version of CIS:

No.

  1. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):

No.

  1. Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= , Firewall = , AV =

D+=enabled, Sandbox=disabled, Firewall=enabled, AV=disabled.

  1. OS version, service pack, number of bits, UAC setting, & account type:

Windows XP 64 bit SP 2, no UAC, Admininistrator.

  1. Other security and utility software installed:

Spybot+teatimer, Avast 6.0, Adaware Internet Security Free.

  1. Virtual machine used (Please do NOT use Virtual box):

None.

2

Have you updated to CIS 5.3 from an old version ? (e.g 3.x or 4.x version) If so, then I think some of your rules that you’ve inputed in your firewall got deleted, it happens when you update from older versions (e.g from 3.x to 4.x or 4.x to 5.x).
Or you may have some conflicts between software cause I see you use other security software too.

3

Hey and warm welcome to comodo forums cuser

I would appreciate if you could a new thread here so that we can help you; this the bug sector and help will not be provided.

Regards,
Valentin N

4

Thank you for your bug report in the required format.

Moved to verified.

Thank you

Dennis