I have upgraded from version 3.5… to 3.8.65951.477 and antivirus updates have stopped working when I’m at home without a proxy. Antivirus updates work at the office when the proxy is enabled in Internet Explorer.
When I check CIS proxy settings they appear correct and are equal to those shown in IE 7.
I’m using Windows XP SP2 32 bits with 2GB of RAM.
My account has administrator rights, Defense+ and firewall are in safe mode and antivirus is enabled.
I hope this problem will be fixed soon, becouse Windows keep complaining my A/V is outdated.
Comodo already had exactly same problem during development of CIS, all Betas after Beta2 and all RCs had this problem. It started to work in final release though, and until last upgrade it worked - now suddently same problem.
Reinstall doesn’t help, registry keys are OK, internet connection works (besides it worked before the upgrade).
I have same problem. I install the 3.8 in a clean PC. It can updated in the first weeks, but from this week, the virus signature updater doesn’t work (it goes to 30%, then stop and error message: “Failed to update the virus signature database”).
iam also facing the same prob…however this may not be a solution…i’ve tried updating CIS during wee hours of night somewhere around 3am - 4 am…and i was succesful…i really think this is a very annoying bug…comodo is providing a nice package free of cost to home users…really appreciate that…but what good does the produst do if you can’t update it??? ;D
My friend has the same error. The download starts… and then stops in half a second… He even is not able to update CIS - Updater reports an error. Can you help? Can this bug be fixed without re-install?
CIS version 3.5.54375.427
Database upd. 994