CIS 2012 Client Doesn't Automatically Start at Boot

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
1

I just “rebuilt” an old machine to use as a network file server to store backups from other machines, MP3s, and the like. It’s running XP SP3 and, of course, CIS. When I boot the machine, the CIS client doesn’t start. The behavior is:

  • Boot machine
  • CMDAGENT.EXE starts as a service
  • CFP.EXE (the client) does NOT start automatically.

Because the client (CFP.EXE) doesn’t start, there’s no icon in the system tray to right-click on to do stuff. I must manually start the client.

I could toss the thing into the Windows Start folder but this leaves the client open on the screen after boot.

I’ve been using CIS for several years now on a number of machines and, to date, have never seen this happen. I can’t find anything on the forums on the web-at-large explaining/solving the issue.

Any ideas?

Thanks

2

What OS are you running? what version of cis are you running?

3

Sorry…meant to include the CIS version number. It’s 5.12.256249.2599

OS, as indicated in original post, is XP SP3.

4

Try running the diagnostics under the more tab and see if finds any problems. Also are u running any other security apps?

5

Oops…forgot to drop this back to you.

I ran the diagnostics. They said there were some problems, I opted for the autofix, they said they done did 'em, and after a reboot, the client still didn’t start.

As to your second question, no–no other security software is running on the box. CIS is it. And I checked–MS Essentials didn’t get installed when I wasn’t looking and the Windows Firewall is off.

Next idea? :slight_smile:

And thanks for your help–flippancy on my part aside, I appreciate it.

6

I would try a clean install following this guide if this doesnt help it may be a bug.

7

Did the clean install as suggested. The client started at boot, so that problem seems, for the moment, to be solved.

A quick side question: When I did the original install, I axed GeekBudd and Dragon, neither of which I will ever use and neither of which I particularly want on my system. Can these be uninstalled without affecting CIS in general? Or could the deinstallation of these previously have caused my client start-up problems?

Thanks again!

8

You should be able to uninstall GeekBuddy and Dragon (via the standard Windows Add/ Remove links) without there being any problems with CIS. Using other Uninstall methods (Revo Uninstaller, etc.) is anyone’s guess though …

9

Thanks.

10

Geekbuddy and dragon are separate applications so removing them will not harm CIS.