CID won't work

Discontinued Products Bug Reports - CID
1

So, it has happen with me like 2 times.
When i want to install CID, i can install it, but when i want to open it, it crashes and stops working.
I got windows 7 Home Premium 64bit.
Im running with Comodo Security and thats all i think i can say.
Since im using Estonian windows 7, most of you won’t understand it, but well, it can be seen in English version aswell.
This is what i get after i install CID and try to open it
Probleemi signatuur:
Probleemi sündmuse nimi: APPCRASH
Rakenduse nimi: icedragon.exe
Rakenduse versioon: 26.0.0.5093
Rakenduse ajatempel: 52aeec5a
Tõrkemooduli nimi: MSVCR100.dll
Tõrkemooduli versioon: 10.0.40219.325
Tõrkemooduli ajatempel: 4df2be1e
Erandi kood: 40000015
Erandi nihe: 0008d6fd
OS-i versioon: 6.1.7601.2.1.0.768.3
Lokaadi ID: 1061
Lisateave 1: 1918
Lisateave 2: 191898bc5932d3130115dc404484252d
Lisateave 3: fa5b
Lisateave 4: fa5bd9a2f6bd12e94dc7ff87cb930e36

I have Comodo Dragon installed.
I uninstalled it once, reisntalled CID it did work, but just for 1min.
Any idea what can be the problem? And how to fix it

Best Regards and waiting for help :slight_smile:

2

Ditto here, popup advised that it has a problem.

Reinstalled, disabled AV etc but problem prevails.

Windows 7 Ultimate 64-bit.

Regards.

3

Hi guys,
Re-installing CID doesn’t replace the user profile by default.
In case of user profile corruption I would try resetting CID.
Under help in the menu open the ‘Troubleshooting Information’.
In the troubleshooting window you will see a ‘Reset IceDragon’ button.

Note: Some user preferences, settings, themes, add-ons etc will not be saved.
You can see in the Mozilla link below of what will and will not be saved (Firefox and IceDragons reset function are one of the same).
Reset Firefox-Mozilla

Kind regards.