Comodo Firewall Pro 3.0.16.295 aks every time I start Firefox if I want to allow Forefox to go onto the web. If I check ‘Remember my answer’, the popup comes back and back again, so I cannot go onto the internet. However, if I uncheck ‘remember my answer’, Firefox is allowed to send information to internet.
However, the next I start Firefox, this behavior starts over and over again (because it is not remembered, I think).
I use Firefox 2.0.0.12. The trouble started after 1) updating from Comodo 3.0.13 to 3.0.16, or 2) after updating Firefox to 2.0.0.12 from 2.0.0.11. I don’t know (maybe I did this at the same time).
1. CPU (32 bit or 64 bit)
Athlon 64 3000+, running 32-bit Windows. 2. Operating System information (including Service Pack Version)
Windows XP SP2 Dutch 3. Actively-running security and utility applications
Grisoft AVG Free 4. Specific symptoms of the bug, and steps you can take to reproduce it.
Every time I start Firefox, CPF asks me to allow it or not. Checking the box ‘remember’ causes CPF to ask me again. Unchecking that box allows Forefox to connect to the internet, until it is started again. 5. Specific steps you have taken to try to resolve it.
I exported my settings, uninstalled CPF, installed CPF and imported my settings. The first reboot, CPF didn’t asked me about Firefox and it seems ok. However, after a reboot, CPF asks again about FF when I start it. 6. Brief description of your Defense+ and Firewall+ mode (Custom, Train with safe) plus mention if you modified any setting in ADVANCED section of D+ and F+
Firewall: Train with safe
Defense+: Clean PC
In the advanced section, I added some rules for allowing P2P (i.e. uTorrent and eMule) to connect to the internet 7. If you pc reboots or you have a BSOD post in BSODs: Please add your minidump files here
I don’t have BSODs.
Version of CPF: 3.0.16.295. I upgraded to this version from 3.0.13 by exporting settings, completely uninstalling that version, installing 3.0.16 and importing settings. The problem did not exists in version 3.0.13.
Well I asked you to use a full installer to see if there was any issue with the two step update proces (old version plus patch)
I’ll not ask you to install cfp again but please use the configuration manager to activate the COMODO - Network Security policy (you can also find it in CFP install folder)
and then enable D+.
Using a default untrained ruleset will prove that there is no issue related to the old ruleset.
I didn’t understand you tried to say this to me (there didn’t existed a 3.0.13 → 3.0.16 patch!), now I do. I updated (using the built-in update function) to 3.0.17, started with a new rule set, and the problem is over now. Thanks for your support.
Ok, I agree to you. But how should I be able to find out what’s going wrong? The problem comes up if I start FF, and I don’t do that a lot of times per day (I keep it open).
I have the same problem with last versions of Comodo (last version without this problem is 3.0.14.276). But not in Firefox only - in some other programs too (Opera, SecureCRT etc.). The problem is very strange - if I check “remember my answer”, it does not remember and show me popups. But when I uncheck it - all is fine. This behaviour is as in clear installation (with previous uninstallation using complex instructions from this forum) with default rules as in imported configuration. I could not update to the next versions because of this problem.
3.0.14.276 works fine. So seems that you introduced a bug from 3.0.15 version
wait just to be on the safe side please backup your cfp configuration at least once each reboot using different files.
Lat time this issue reappeared after a while…
I just started TVants (which is remembered in 8.3 file format). I click ‘allow and remember’ but the popup comes back and back. If I do not tick remember, it is okay.
(The 8.3 file format is as I described here.) So, I have only one rule).
(FF still has no problems, TVants is the only one now which is behaving problematic.)
Did you take multiple backups? This happened for FF too so I guess that there is some missing info to dig.
As I just realized you are affected by a relared issue I woul like to know what hapens if you add TVants manually to D+ with ask permissions and then you train D+.
BYW does D+ view active processes with full paths option list Tvants using 8.3 paths?
I first added manually TVants (which works great), so I don’t think the information Tvants is shown in long path name is useful. But added manually, TVants works great.
I did not make backups, as the FF problem is tracked down to Google Talk (see my link in previous post): The first time FF is started after a reboot started using GT, FF is in 8.3. If I start FF the first time after a reboot using quick bar icon, FF is in long filename.
Is it possible I have some traces left from an old installation? I really would like to clean all possible registry items, is that possible?
