I created a free cCloud account a few days ago, and activated it. I can login to accounts.comodo.com using a browser (Firefox) and look at the various pages (Comodo Online Storage, Comodo Membership, My Account, etc.). These are all ok and show that I have 10GB.
I can upload files to the cloud using the web browser, but I cannot get the cDrive program to run properly so that I can use the cloud like a local disk.
I downloaded cDrive, but when I start it I can’t login. It initially says “Connection with Comodo cloud server has been lost. Retrying in n seconds”. After the automatic retry (which also fails) it says “Wrong user name or password provided”. But I am providing exactly the same username (same as email address, and as listed on My Account page) and password as I use to login via a browser.
I have tried 2 versions of cDrive, initially 184.108.40.206 and then 220.127.116.11 but they both have this same problem. This perhaps suggests that the problem is to do with the cCloud user database, or that there is a general problem with cDrive using the internet connection.
I am running Windows 8. I have tried running cDrive in Win 7 compatability mode, but no difference.
When I double click the desktop icon to start cDrive, then its icon appears in the icon tray (but no login window is shown). If i right click the icon tray icon, the Open and Sign Out items are greyed out. If I double click the desktop cDrive icon again, then it displays the Login window (with problems as reported above). If I click Check for Updates, it displays “Could not connect to update server”. If I click anything else (e.g. Help) then it opens a web browser page.
This suggests that cDrive has a problem when it tries to access internet services directly, rather than just accessing a web page.
I am pretty unimpressed. 10GB is useless if you can’t actually access it!