cCloud bug reports

Please post all bug reports & BSOD’s here.
Be sure to include:

  • Your Operating System (and whether it’s 32bit/64bit);
  • Other Backup & Security Software Installed;
  • How you produced the problem;
  • How you tried to resolve the problem;
  • Screen-shots with the error (if any);
  • if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
  • if the issue is a crash, program stops responding or freezes please see this topic
  • if the issue is an error (not program crash or freeze) please run the dbgInfo.bat in installation folder and post the resulting cbu file.
  • Any other Additional Information (for example, any non-default settings used);

Why sometime it work and something i can not login and give me this error 10000 any reason

now i can not see my date that i upload this crazy man i guess i can not depend on your of backup if the data is lost

Login failed with both Software, cCloud and cDrive …

cDrive v1.0.3.18
Windows version: 32bit, Windows 7

[cDrive LOG]
PerformDiagnostics > Checking cDrive.exe integrity…
PerformDiagnostics > cDrive.exe is ok!

PerformDiagnostics > Checking windows task scheduler functionality…
DeleteScheduledTask > Task to be deleted wasn’t found!
PerformDiagnostics > Windows task scheduler is working OK!
PerformDiagnostics > Diagnostics ran successfully!

COSOpenSessionTH > Opening user session for User ****
COSOpenSessionTH > Opening user session result 112175
COSOpenSessionTH > COS_USER_MANAGER::OpenUserSession call failed with API_STATUS 112175.


Please collect the debug logs for the reported issues.