CCE Crashes after scan

Running Win7Pro SP1 x64.

When CCE scan complete, clicking causes CCE to crash (shut down). Windows applies its auto-fix but the issue persists. The Autoruns and KillSwitch modules are OK.

Anyone have/resolve this issue?

Thanks,

Monk

Hi HMonk,

Thank you for your feedback,
would you please post the dump file?
it should be at \Data\CCE\dumps

Regards
Haibo

Hey Haibo,

Sorry for not getting back sooner. I decided to uninstall CCE for now. Like most, I’m sure, I have a number of AV/malware apps (Malwarebytes, SuperAntiSpyware, CIS, Spybot, SpywareBlaster, WinPatrol) running. Just wanted to give CCE a try.

Monk

CCE is portable so just download it again and reproduce the issue. Dump file is saved in CCE\Data\dumps and it will help a lot. :slight_smile:

Dump directory is empty. I ran a scan and at 99% complete it progressed no further, i.e., froze. I assume the freeze prevented the dump file from being created - yes?

Here is the file from Windows event viewer application logs.

Log Name: Application
Source: Application Hang
Date: 01/22/2012 19:52:21 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXX
Description:
The program CCE.exe version 2.3.22892.176 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 660
Start Time: 01ccd97845ec1639
Termination Time: 60000
Application Path: C:\Program Files\ComodoCleaningEssentials\CCE.exe
Report Id: 1775cc46-456d-11e1-9ede-00248c20ceec

Event Xml:



1002
2
101
0x80000000000000

84948
Application
XXXXXXX



CCE.exe
2.3.22892.176
660
01ccd97845ec1639
60000
C:\Program Files\ComodoCleaningEssentials\CCE.exe
1775cc46-456d-11e1-9ede-00248c20ceec
55006E006B006E006F0077006E0000000000

Monk

Monk