Can't use Windows update! [Resolved]

gesc · October 13, 2006, 12:57am

Hi there,

I just read another thread where a user experienced a similar problem. One mod pointed out “svchost.exe” as the reason for that problem.

I don’t have this program inside the “Component Control Rules” monitor. What do I do?

I updated successfully with the FW off, but I’d like to fix this issue.

Any help is appreciated.

Cheers.

cprtech · October 13, 2006, 4:19am

Hi gesc,

you need to check the “Application Monitor” and ensure svchost has access to [UDP, out, port 53] and [TCP, Out, ports 80 & 443]. This is necessary for Custom or Automatic MS updates.

gesc · October 13, 2006, 2:45pm

Cprtech,

Thx for your reply.

I saw that stuff you mentioned but here’s what the application monitor actually shows:

Not sure about the ports stuff you mentioned. I guess enabling svchost.exe is enough, right?

Thx.

[attachment deleted by admin]

cprtech · October 13, 2006, 7:43pm

Yes, the blocked svchost is the problem. Try allowing it then see if that works. It should, as long as you have Network monitor rules set up to allow TCP traffic out to ports 80 & 443, and UDP out to port 53.

gesc · October 13, 2006, 8:48pm

Hi again,

I have attached screenshots for you to check everything is correct.

[attachment deleted by admin]

gesc · October 13, 2006, 8:51pm

Last one.

Thx for stepping in an helping.

[attachment deleted by admin]

cprtech · October 13, 2006, 8:57pm

Hi again gesc,

those rules look fine. Are you able to connect to the MS Update site now?

gesc · October 14, 2006, 5:24am

Yeah it did.