Can't update virus signature code 0x80072efd

Hi !

The update of the virus signature database cannot be updated.

Got code 0x80072efd.

Windows Update work well and all others site also.

I’m on XP pro SP3

I’m in Canada and using CIS 5.9.221665.2197 Version 11535 (updated manually by downloading the bases.cav)

here the tracert of download.comodo.com
1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 5 ms 6 ms 10.79.136.1
3 9 ms 7 ms 7 ms 10.170.166.173
4 8 ms 7 ms 7 ms 216.113.122.37
5 7 ms 7 ms 7 ms 216.113.122.90
6 332 ms 18 ms 253 ms if-9-0-0-1898.mcore3.MTT-Montreal.as6453.net [64
.86.31.34]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 14 ms 16 ms 15 ms po2-40G.ar4.NYC1.gblx.net [67.16.132.174]
12 16 ms 16 ms 35 ms comodo-group-inc.gigabitethernet6-27.ar4.nyc1.gb
lx.net [208.48.239.234]
13 31 ms 15 ms 16 ms ae0-196.t8edccsg.telx.8th.edge.ccanet.co.uk [178
.255.81.196]
14 93 ms 95 ms 92 ms gr-0-0-0-2018.rmdcccjs1.reyn.mcr.colo.ccanet.co.
uk [178.255.81.208]
15 90 ms 160 ms 91 ms ae0-252.rmdcccrt1.reyn.mcr.colo.ccanet.co.uk [17
8.255.81.249]
16 92 ms 91 ms 92 ms download.comodo.com [91.199.212.171]

I found the problem, the local system account was using a proxy server. I have resetted the local system account proxy setting using the registry like the following link:

forums.comodo.com/antivirus-help-cis/failed-virus-defs-update-cmdagentexe-using-old-proxy-setting-t65891.0.html;prev_next=prev

I am happy you resolved this issue.
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