Can't run scan, "Antivirus not initialized!" Tried fixes posted with no luck...

Comodo Internet Security - CIS AntiVirus Help - CIS
1

Hi,

I’m new here and I’m hoping someone can help me. I was getting all kinds of messages of severe security threats so I deleted history, etc., rebooted and went to do a scan but I keep getting the error message “Unable to scan. Antivirus is not initialized!”

I did try both of the fixes listed in a thread here:

https://forums.comodo.com/antivirus-faq-cis/antivirus-engine-not-initializedcorrupt-virus-data-base-t32072.0.html

but neither of those worked, and I am still getting a bunch of red security alerts.

Please help!

2

Actually it now says “Updated Failed. Antivirus not initialized!” I was trying to reupdate the CAV virus data base as suggested in the linked thread. This is really frustrating. ???

3

That’s an old article. What version of CIS are you using?

4

I’m having the same problem.

CIS version 5.12

5

I have the same problem.

Anyone -ANYONE know how to fix this?

Bob

6

If you both have CIS 5.12 check your virus database number Miscellaneous/About if 1 you have to download full database instructions at link below

https://forums.comodo.com/antivirus-faq-cis/where-can-i-download-the-latest-full-av-database-t47164.0.html;msg339558#msg339558

7

No longer an issue for me. I upgraded CIS, problem went away.