Can't open pop up form tray

Comodo Internet Security - CIS Defense+ / Sandbox Help - CIS
#1

Hi all

Recently i’ve installed firewall with defence+ 4.0 (XP32, SP3). I was making some configuration changes and now i can’t access pop up menu from system tray icon, when defence+ isn’t disabled. Even in training mode it doesn’t show up. I don’t know if i messed something or i messed something and a bug showed up :wink:
Other thing is that i can’t use keyboard controls while playing game, until D+ is disabled (only esc works). Game has set all actions to allow.

Thanks in advance.

#2

I am in a lazy mode as it is late. CIS stores its rules in the registry. So, system restore could do the trick for you. However my laziness it is a working method… O0

#3

After reloading a system restore point i’ll loose also firewall settings. Is there any way to save it? (beside backuping it driectly for the registry). Exporting seems to export all settings. I didn’t find any option to export only firewall settings. Also i didn’t play with gray programs including CIS custom policy.

This strange behaviour applies only to comodo icon. Rest of them can be normally accessed from tray even in paranoid mode.

#4

You can only export a total configuration. Only you know what you are doing you could export from your registry.

Can you show a screenshot of the Defense + logs? May be it gets logged. They can be found under Defense + → Common Tasks → View Defense + Events.

#5

When D+ is enabled it logs only SendMessage event from the icon. Now i also discovered that when D+ is enabled i can’t access to programs in start menu. I click start button, hover over all programs and then the list shows up, but i can’t select anything (on menu and task bar). Sometimes it even disappears (menu). I must then activate any window, to make things ‘normal’. This comodo logs as a InstallHook in shell32.dll.

Changing D+ behaviour for explorer.exe doesn’t make any differences.

In attachment screenshot made after few tries of clicking comodo icon in system tray.

[attachment deleted by admin]

#6

In the default rules CIS should be able to receive Windows Messages. Did you change that?

#7

I don’t think so. Settings in ‘COMODO Internet Security’ programs group:
Access rights: all set to allow, run program - ask
Protection settings: Window Message and WinEvent hooks - no, Memory Acces i Termination - yes

edit:
Problem seems solved. I’ve changed in ‘all applications’ protection settings, all 4 things to no. I would appriciate any comments why this helped.