Ever since downloading the firewall a day or so ago I have been unable to connect to the internet.
First, I didn’t realise windows had an active firewall that may have caused some problems. So I uninstalled Comodo although the computer said it was still active after this when I went to check that the windows firewall was now turned off. I re-installed the Comodo firewall but I still can’t connect to the internet - the internet connection normally happens automatically anyway which doesn’t help me figure out how to resolve this. Please help. I urgently need to get online!
I was running it in Safe Mode then tried Training.
The only other thing I installed recently was adaware. But yes, the internet connection failed soon after downloading Comodo.
I also downloaded the file recommended elsewhere on this forum for XP users - WinstockxpFile.exe - but that didn’t fix the prob although it obviously does for some people.
I thought maybe I needed to give the program permission to connect but I don’t know how.
But unfortunately Comodo appears to be the culprit. I did un-install it to see if that restored the connection but as far as my firewall settings were concerned comodo was still active even un-installed. Odd.
Ok… Firstly, thank you for all your help. This is where I have got to:
The existing network zone was called Loopback Zone. I added the new zone as you said but it had vanished by the time I went back, and yes I did click APPLY.
I went to Stealth Ports and made my new zone trusted. Still no connection.
I deleted the loopback zone and created the new one again.
I restarted the computer… still no connection (it used to connect itself, there is no Click to Connect option)
and the new zone I applied has vanished again and Loopback is back.
I am going to try the CD that came with the router but that didn’t work the first time I set up the connection!