Cant automatic/manual update cis 5 av database

Comodo Internet Security - CIS AntiVirus Help - CIS
#1

I cant automatic/manual update cis 5 av database. it always say " failed to update virus signature database. please check your internet connection and try again later."

it was stuck at v6268.

thank

#2

There has been a hiccup yesterday. Does you CIS update as of now or is is still flawed?

#3

no it still cant update today.

i think it is the issue that comodo dosent support the 3G modem connection.

#4

The same here (Germany).
The last Update run today at 15:15 (03:25 pm)

http://download.comodo.com/ = 404 not found

#5

Same here, please try in a few hours hopefully it should be sorted by then.

Dennis

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#6

I cant update either can a member of staff please let us know whats happening about this thanks

#7

I Can’t update either (UK). I’m also using Vista. Is this definately a glitch at Comodo? I’m worried that I don’t have adequate protection.

#8

uhmmmmm… me too…server down?
(location india…time 21:56 ist)

#9

So?Any answer?What’s going on?

#10

I replaced my bases.cav without entering safe mode.Why am I able to do that?I thought CIS protects it’s own database.

#11

Updates are working again updated to 6342

Sorry no idea why you can.

Fails on Windows 7 x32

Dennis

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#12

I’m with Windows 7 x 64 ultimate.CIS 5, Default config.Just opened the directory, renamed bases.cav to bases.cav.old, then pasted the new bases.cav to the same directory.Not a single question or problem.The installation of CIS is brand new, from several hours.

edit:I can delete bases.cav too without a question.My question is:“If I can, why not anybody?”
Why not a trojan?

#13

Tried to delete Cav this time failed again.

Hopefully someone with Windows 7 x 64 will post.

Dennis

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#14

OK, do you see what’s on this message?Not that you have no access, but the file is open in another program.Аnxiously to me.

#15

Yes I saw that.

Do you have the antivirus running?

#16

I tried again.No success.It’s my mistake maybe, but try renaming the bases.cav to bases.cav.old, then replace it with simple text file named bases.cav.It works like a charm.:smiley:

Unacceptable!!!
And yes, I have AV working.

#17

There should be a resume option in update. My frd uninstalled CIS 5 coz the update was aborting after downloading app 85-90 MB. He tried 2 times & the update aborted both the times after downloading app 85-90 MB. His net package is limited & he lost app 180 MB for nothing. So finally he uninstalled CIS 5 & installed Avast Free AV & Zonealarm Free Firewall & lived happily. End of the Story.

Have Fun
Naren

#18

It appears to me also that they might not protected if the update server is not responding at the time. I may be wrong here as I am not sure how it works. I am sure during this time on my system I can move, replace or even delete the bases.cav until update is available. Can someone in the know confirm this and is the system a bit vulnerable at this time. Thanks. Kind regards.

#19

How about the update? there is no comodo staff reply. aren’t they concern about their client safety?

#20

CIS will prevent the installation of malware even without signatures.

How is the situation now with updating the AV?