When you change settings for the already made scans (Full and Quick) for example, you can’t add memory region for a quick scan as it just reverts back after applying. [Mod edit: and CIS does not warn you of this fact when you try to do it]
A. THE BUG/ISSUE:
What you did: Try and add a region to the default Quick Scan
What actually happened or you actually saw: It would revert back to the default setting.
What you expected to happen or see: To add the memory region to the default Quick Scan
How you tried to fix it & what happened: N/A
If a software compatibility problem have you tried the compatibility fixes (link in format)?: Yes, did nothing
Details & exact version of any software (except CIS) involved (with download link unless malware): N/A
Whether you can make the problem happen again, and if so precise steps to make it happen: Go advance settings- Security Settings- Scans- Edit Quick Scan- Add Region- Memory- Ok. (Then removes the memory region)
Any other information (eg your guess regarding the cause, with reasons): N/A
B. FILES APPENDED. (Please zip unless screenshots).:
0. A diagnostics report file (Click ‘?’ in top right of main GUI) Required for all issues): In Attachments.
Screenshots of the 6.0 Killswitch Process Tab (see Advanced tasks ~ Watch Activity) or 5.x Active Process List. If accessible, required for all issues:: 2 Screenshots in Attachments.
Screenshots illustrating the bug: Screenshot in Attachment.
Screenshots of related CIS event logs: N/A
A CIS config report or file: Default- Turned Heuristics to Medium and turn on cloud scanning in Scans.
Crash or freeze dump file: N/A
Screenshot of More~About page. Can be used instead of typed product and AV database version: In Attachments.
C. YOUR SETUP:
CIS version, AV database version & configuration: In Attachments
a) Have you updated (without uninstall) from a previous version of CIS: No, this is a fresh install of windows, no AV’s have been installed.
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: N/A
a) Have you imported a config from a previous version of CIS: N/A
b) if so, have U tried a standard config (without losing settings - if not please do)?: N/A
Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
Defense+, Sandbox, Firewall & AV security levels: Default/ Internet Security
OS version, service pack, number of bits, UAC setting, & account type: Windows 7 64bit NO SP1, UAC Off, Admin.
Other security and utility software currently installed: Malwarebytes scanner, (Realtime off)
Other security software previously installed at any time since Windows was last installed: Malwarebytes
Virtual machine used (Please do NOT use Virtual box)[color=blue]: N/A
Your right, the quick scan says it does scan memory, but the memory region isn’t in the settings. Whereas the full scan doesn’t say it scans memory but the region is there.
Can you try again and see if you can add memory to either?
Should be able to add it to the Quck scan, one would think, unless all predefined scans are locked. in which case there should be a user message when you try.
I think it’s intended as ‘read-only’ pre-defined scans, it should however give a warning that changing these settings is not possible, or even ‘gray-out’ the edit option on those.
Wouldn’t memory just be part of the pre-defined set ‘commonly infected areas’ ? I’m not sure this is a bug, except for the fact that CIS should not allow ‘editing’ of these profiles.
Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.
Developers may or may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.
Can you please check and see if this is fixed with the newest version? Please let us know whether it is fixed or you are still experiencing the problem.
