In December of 2009 I purchased a new Windows 7, 64 bit computer. I previously had a Windows XP, 32 bit system. I had an email certificate issued to me. I inadvertently sent a request to the corporate department (wrong department) requesting cancellation of the old certificate so that I could download and install a new email certificate for my new computer. (My computer is for private/home use) When I realized my error, I sent my request to the correct department but did not receive any response? Since then I have requested via tickets, ( ZOK-984501, MMM-534751, AWV-226591) any assistance to resolve this conundrum? I have not gotten any response to my requests??
Can you please assist me to resolve this?
Thank you for your assistance.
Seeker1