After the Rating Scan, I get 36 “unknown” files that are located in the following directories:
The files do not get automatically checked in the cloud or, if I try to send them manually, CIS says that the files cannot be found. I have run if many times over and over again, the 36 files remain “unknown.” I have “Enable cloud lookup” and “analyze unknown files in the cloud…” checked in my settings.
Is there a reason why these files can be “found” during the Ratings Scan, not uploaded automatically and “not found” when trying to manually up load them? I have CIS version 7.0.317799.4142.
I have attached a copy of the screen shot of a portion of the results of the Ratings Scan
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