this thread was originally posted in the bug section, then move to CIS help. when it should be in the bug section, it has not had the attention it needs because of this. I continue to have crashes, most recent was about 3 days ago.
i’ve done this in the past and it did not solve the issue… and i was not able to follow up with what devs needed if any further details, files, or questions or answers were needed of me. Or the people who worked with me. So whatever means of fixing it was lost. these issues and many other stem from that lost info and the ability to communicate and share info without complications and complexities
If i create a thread, this is something i can come back to at any time and read over. and everyone can see it, respond to it, help, or point out things that are not obvious to me. Almost in real-time as it happens…
the debugging tool when i used it last, did not operate in the ways described in that sticky/post/rules for bugs submissions… or did not give enough details for anyone to help with the issues. I’m not sure why or what caused this.
placeing an active thread in orphaned/lost threads, will probably prolong any efforts to try and solve this ongoing issue. I still add relevent info to this thread as it becomes available. I just noticed that no one has looked at the files submitted, no one has messaged me or replied about possible fixes…
I thought this would be corrected with a more up-to-date comodo software… but comodo has recently failed again in a similar fashion. a separate thread was made for this cause there are subtle diffrences and the current version of comodo is being used
I mean no disrespect by not following what you have laid out for your users to follow, but it hasn’t been successful in the past. so i’m trying diffrent things. i just want somone to acknowledge that they know about this. and what priority it is on their list of things in the way. it may be apart of something they are already working on and no one has mentioned this to me. So i can only assume that it’s being ignored. And this is not what i want to happen and is not good for this software, i only want to help improve this software, it is so far the best i have used ever. even with crashes and errors or bugs yet to be found. it has done a better job in secureing things then anything else out there. even paid software… I hope you will continue to have a free version available to home users. If i were rich i would have already donated or purchased your software. whenever i have the funds that is what i will do… but issues being ignored is a scary thing. i’m used to that from other vendors and not the comodo community. you guys have always found some way to be there for us.