zchris
October 3, 2007, 4:55pm
#1
Is this the right place to report a bug?
The scan hangs (stops, cpu=100%) when it encounters a 64bit zip file.
When I create the zip with ZipOutputStream.UseZip64=UseZip64.Off (SharpZipLib) then the file can be scanned.
I can supply a zip file if required.
Product Information
Build Version: 2.0.17.58
DataBase Version: 2.0.0.301
AllowDB Version: 2.0.16.52
Program Updates Version: 2.0.17.58
License Information
License Status: Activated
Product Installation Date: 02-Oct-2007
Product Activation Date: 02-Oct-2007
Program Files Information
CMain.exe: 2.0.12.42
CavApp.exe: 2.0.11.39
CavSn.exe: 2.0.11.41
CavAud.exe: 2.0.9.26
CavMud.exe: 2.0.9.26
Cavasm.exe: 2.0.1.8
CavEmSrv.exe: 2.0.11.40
CAVSubmit.exe: 2.0.11.49
cavengine.dll: 2.0.0.5
System Information
Operating System: Windows XP
Operating System Version: 05.01.2600
Service Pack: Service Pack 2
Internet Explorer Version: 7.0.5730.11
Hardware Information
Central Processing Unit (CPU): Intel(R) Pentium(R) D CPU 3.00GHz
Total Memory: 2036MB
Hello zchris,
Can you open a ticket for this at http://support.comodo.com/ , please?
Thank you,
Arki
Thank you for your time :)!
zchris
October 3, 2007, 7:04pm
#5
OK, I just got a reply:
“We provide the support for the beta version of comodo antivirus on comodo forums only.”
So…?
Uh, my fault. I thought they’ll give support through the support page for all products. I informed other moderators about this topic who might be able to help you.
umesh
October 4, 2007, 11:17am
#7
Hi zchris,
Can you please upload the zip file you encountered problem with or you can mail me at : umesh@comodo.com
How did you create this x64 bit zip file?
Thanks
-umesh
zchris
October 5, 2007, 9:50am
#8
I’ve emailed you the zip.
It was created with SharpZipLib (http://www.icsharpcode.net/OpenSource/SharpZipLib ) with ZipOutputStream.UseZip64=UseZip64.Off (the default).
It is a valid zip file - at least WinZip and 7zip have no problems with it.
thanks, chris
zchris
October 7, 2007, 12:46pm
#9
Since you didn’t get the email I’ve attached the file here.
[attachment deleted by admin]
umesh
October 9, 2007, 8:11am
#10
Thanks zchris,
Will update you what we find.
-umesh