Bug in Comodo internet security pro with more log settings not showing up

Hi, All Im new here so hello to all,i have noticed a problem with comodo internet security with 2 things one i found the problem the other waiting to solve,
the first problem i was having was i could not use windows explorer scan or sandbox with the right mouse button and when i went into view defence and events and hit more nothing was showing up.after 2 re-installs i found the problem it was stardock window blinds 7 when a theme besides windows was running nothing would show or work,but when just used windows areo all works fine,so if someone is having this problem you now know why.
the second problem is the sandbox i have alienware controller i would boot up and alienfx and thermal control will pop up message and comodo would say 4 items in sandbox all to do with alienware controller i would check dont isolate again and even put in trusted software.I would reboot and nothing is sandboxed.great right wrong after 3rd reboot it starts all over again have to check dont isolate ect,if someone could help on this matter it woul be appreciated i tried everything that i coud of think of.
mark

We would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format here. You can copy and paste the format from this topic.

To understand the reasons why we ask you to follow these guidelines please see below.

WHY WE ASK YOU TO FOLLOW THESE GUIDELINES
Bugs/issues can be impossible or very time consuming to fix if developers don’t have enough information to reproduce them. Since CIS is free, development time is limited. So if you want your issue fixed, please use the format below to describe it.

To avoid clutter, issues not described in the format below your post will not be moved to the ‘moderator verified’ issues topic. This means that the developers may not look at it.

Best wishes and many thanks in anticipation

Dennis

okay im sorry did not know where to post had email from comodo and was told to also post it ,just wanted to let people to know if they had same problem thier was the reason for first one. i will try to see guidelines and if you move post at least look at sandbox problem with alienware controller fpr fxhook 32 and 64 bit.once again im sorry did not know where to put

We really would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format. You can copy and paste the format from this topic.

Thank you

Dennis

Unfortunately we do need this issue to be reported in the full right format, and with all the information we have asked for, if we are to forward it to verified issues.

For the moment I am going to move it to the Orphaned/Resolved child board. If you do edit your post to create a complete issue report in standard format, and PM an active mod, we will of course consider moving it to verified reports.

The devs only look at the Orphaned/Resolved board if they have time, so please do edit the post and PM an active mod if you want it fixed.

Dennis