Bug continually updating Database. V5.5

It seems I cant create a topic, so I write here.

Found small bug which can be easily fixed, I think.
Using CIS 5.5. Antivirus disabled. But database was downloading every 20 minutes when “Automatically update” was on in scanner options. But the database had the same date 9/14/2012.
So it was downloading 157.8 MB every 20 minutes from, until I saw it and disabled. It is a waste of traffic.
You can check log file on server for today, my IP is “IP removed by Mod”.
Mod edit: Added to title for clarity after split.
Removed IP from public view for your personal privacy, Captainsticks.

Hi sasjhqwhgjasdh,
Topic creation should have been possible for you, if you continue to have trouble we will look into this further.

May I suggest an uninstall/reinstall with the current version. The current version can be downloaded in the following topic, [url=https://forums.comodo.com/news-announcements-feedback-cis/comodo-internet-security-5102282572253-released-t82809.0.html]COMODO Internet Security 5.10.228257.2253 [/url] Hope that helps solve the issue. Kind regards.

It seems I just didn’t find “new topic” button because it’s so hidden (white on gray in unexpected place).

CIS A/V update failure is virtually always a memory issue. If a re-install doesn’t solve the problem I’d suggest you try the 7-zip, tools, benchmark test. ANY failure is indiciative of memory sub-system failure.

Its always a good idea to export your configuration periodically. That way you don’t have to start from scratch should a re-install be necessary.

In your case, i.e., v5.5 config, its not recommended to import into v5.10. SO I would’ve exported v5.5 config, detach from internet, remove and re-install v5.5, then import v5.5 config. Temporarily disable auto A/V update, then UPGRADE to v5.10 - via check for updates - and then manually update A/V defs.