Hey folks. Just installed CAV. Most everything works OK. The scan that it wants to do when it’s first installed (not the virusscan, but something that logs file sizes, etc… and sends that info to Comodo) gets a BUFFER OVERRUN message and quits. It runs every time I start the PC and always halts with this error. Any ideas?
You’re referring to the UPSDBMaker (whew!) that runs after install. Not sure why it would causing/getting a buffer overrun message.
You may want to try (since it only takes some time) stopping CAVS (disable HIPS, disable On-Access scanner, and then select Exit from the systray icon menu).
Then uninstall (I suggest directly accessing their uninstaller from Start/All Programs/Comodo/Antivirus/Uninstall. Reboot, run a quick cleaner on the Registry (something like ccleaner or RegSeeker - both free – be sure to use the built-in feature to create a backup of the Registry before deletion of old entries). Reboot again, then reinstall CAVS (be sure to disable other active security software - antispyware, HIPS, etc - prior to install to avoid conflict).
On one of the install screens, you will have an option to deselect the UPSDBMaker from running after install is complete, on first reboot. You may deselect that to stop that module from auto-running. Then at any point you may manually start UPSDBMaker by navigating to c:\program files\comodo\comodo antivirus and double-click upsdbmaker.exe.
See if that helps. Given that it’s kind of system-intensive, you may want to allow 30 minutes or so, and not actively run other applications during that time. The 'Maker is very crucial for the HIPS; you want the benefit of running that.
I realize that CAVS is the reason you’re getting the buffer overrun message. My question is, what application or service is actually providing you with this message? In other words, CAVS is causing it, but who’s telling you it is?
No need to apologize, I’m sure it’s me that didn’t understand the question properly. I’ve worked with computers for years but certain areas are still a bit gray.
I believe it’s a Microsoft message, the heading at the top simply says Microsoft Visual C++ Runtime library. Then I have the dreaded big red circle with an X and the message I listed above. I run XP Pro SP2.
Thank you for taking the time to look into this problem for me.
Yes, I had thought I had done something wrong so I had uninstalled and then installed a new downloaded copy. Have to admit though, I did not go in and clean the registry so if it is something in there it would have shown up in the second install.
Great to hear that it got fixed.
We will issue an update coming tuesday i.e. 18 Sep, 2007 and will also update CAV setup.
Thanks LM, i was just wondering if we could find more users facing this problem and could try out these binaries just to make sure it really got fixed, if you encounter any user please do inform him about this.