BSOD on XP, UNEXPECTED_KERNEL_MODE_TRAP

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
#1

Windows XP SP3 32-bit
COMODO Internet Security 10.0.2.6420, Secure shopping 1.1.40.5760.79, Internet Security Essentials 1.2.424651.94

The problem seems to be caused by the following file: ntoskrnl.exe
UNEXPECTED_KERNEL_MODE_TRAP
Technical Information:
*** STOP: 0x1000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000)
*** ntoskrnl.exe - Address 0x8051cb17 base at 0x804d7000 DateStamp 0x4f857a9b

To reproduce… Not sure, but sumtimes I start a browser (Firefox 52.5.2ESR) without Container, then some time later start it in Container…

CIS have deleted some malware from %temp% folder during full GMER scan.

It looks like I’m paranoid, but is it potentially unsafe to publicate information like full GMER report? :-[
Thank you very much.

Comodo Internet Security v10.1.0.6464 - BETA
#2

Thanks, team will check.

#3

Hi Volum,
We have investigated and we need full memory dump to understand it further.

May you please check if you have that created as well?

Thanks
-umesh

#4

Hi Umesh, I’m very sorry, but have not full dump. I will configure the system and hope to get full memory dump in the future…

I just worry about Malware@#2975xfk8s2pq1, CIS catched it only during the GMER scan. Also I will try to upload CIS diagnostic report.
Best regards

#5

Failed to upload Diagnostic Report :embarassed: After uploading a new topic dialog opens…
Tired of this…
Anyway, the situation looks like somebody is hacking my computer and the system crashes when the browser started in Container. I hope to provide COMODO team more information in the future.

#6

Check issue with 10.1.0.6464 and provide more details if issue still occurs.

#7

CIS freezes the OS :-\

#8

Hi Volum,
Those changes we unit tested are not part of v6464 build yet.
We will be releasing another build hopefully by tomorrow and will suggest you to test.

Thanks
-umesh

#9

and what does mean this:

?

#10

Have I reinstall CIS?

#11

Just wait for another build please, i will inform.

Thanks

#12

Hi Volum,
Please try latest RC and let us know if it works:

Thanks
-umesh

#13

Cool :smiley: