BSOD in Win7 - maybe re Kiosk, 3P security software, or utorrent? [M170] [v6]

A. THE BUG/ISSUE:

  1. What you did: When i start the dragon browser inside virtual kiosk and internet explorer virtualized, outside the virtual kiosk.
  2. what actually happened or you actually saw: When i start the dragon browser inside virtual kiosk and internet explorer virtualized outside the virtual kiosk. The screen turned blue and it was dumping file from memory it was saying some software or hardware it was causing it. The most recent is CIS 6.0.260739.2674.
  3. What you expected to happen or see: Virtualized explorer and Virtual kiosk working fine.
  4. How you tried to fix it & what happened: N/A
  5. If a software compatibility problem have you tried the compatibility fixes (link in format)?: yes
  6. Details & exact version of any software (execpt CIS) involved (with download link unless malware): iobit 1.6.0.8 free version, Spyware terminator 2012 free version, boinc client 7.0.28, Steam, Utorrentiobit 1.6.0.8 free version, Spyware terminator 2012 free version, boinc client 7.0.28, Steam, Utorrent
  7. Whether you can make the problem happen again, and if so precise steps to make it happen: Start the virtualized explorer or the virtual kiosk
  8. Any other information (eg your guess regarding the cause, with reasons):

FILES APPENDED. (Please zip unless screenshots).:
0. A diagnostics report file: Attached

  1. screenshots of related CIS event logs: N/A
  2. A CIS config report or file: Zipped and attached
  3. Crash or freeze dump file: N/A

C. YOUR SETUP:

  1. CIS version, AV database version & configuration: CIS 6.0.260739.2674, database14628, default configuration.
  2. a) Have you updated (without uninstall) from a previous version of CIS: No clean install
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
  3. a) Have you imported a config from a previous version of CIS: No
    b) if so, have U tried a standard config (without losing settings - if not please do)?:
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
  5. Defense+, Sandbox, Firewall & AV security levels: Default all
  6. OS version, service pack, number of bits, UAC setting, & account type: Win 7 ultimate x64; admin; sp1; UAC at highest level
  7. Other security and utility software currently installed: iobit 1.6.0.8 free version, Spyware terminator 2012 free version, boinc client 7.0.28, Steam, Utorrentiobit 1.6.0.8 free version, Spyware terminator 2012 free version, boinc client 7.0.28, Steam, Utorrent
  8. Other security software previously installed at any time.N/A
  9. Virtual machine used (Please do NOT use Virtual box): None

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Hi,

Can you please verify if you have a full memory dump in c:\windows\memory.dmp ? if so please copy it to an other location and zip it.
Then please upload it to some file-hosting site and post the link here, this is extremely important for the dev’s to be able to fix this issue.

I have placed it in Dropbox - Error - Simplify your life

You press get it

Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.

Developers may or may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.

Many thanks again

Mouse

Can you please check and see if this is fixed with the newest version? Please let us know whether it is fixed or you are still experiencing the problem.

Thank you.

PM sent.

Yes it is fixed

Thanks, tracker updated