BSOD ~5 Minutes after starting Virtual Kiosk[V6][M659]

when start Virtual kiosk it take maybe 5 minte and appear blue screen

================================================== Dump File : 101313-16645-01.dmp Crash Time : 13/10/2013 12:37:00 م Bug Check String : Bug Check Code : 0x00000116 Parameter 1 : 0xb7c6d510 Parameter 2 : 0x90d310cb Parameter 3 : 0x00000000 Parameter 4 : 0x00000002 Caused By Driver : igdkmd32.sys Caused By Address : igdkmd32.sys+20cb File Description : Intel (R) WDDM Kernel mode driver Product Name : Intel Graphics Accelerator Drivers for Windows 7(R) Company : Intel Corporation File Version : built by: WinDDK Processor : 32-bit Crash Address : ntkrnlpa.exe+dcd10 Stack Address 1 : dxgkrnl.sys+8c92c Stack Address 2 : dxgkrnl.sys+8d74b Stack Address 3 : dxgmms1.sys+692c Computer Name : Full Path : C:\Windows\Minidump\101313-16645-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7600 Dump File Size : 177,728 Dump File Time : 13/10/2013 12:42:14 م ==================================================

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Okay, this is certainly a serious issue. I will forward to the devs as quickly as I can, and mark this as a critical bug.

However, I first need you to edit your first post so that it is using the format provided here. Just copy the code and paste it into your first post. Then type your responses after the columns. To see how it will look use the preview button.

Also attach a process list from computer experiencing this and a diagnostics report as well. In addition please set your computer to create full kernal dumps. Then, after getting a BSOD again, upload the dump file to a file sharing site, such as this one and paste the download link in your first post.

BSOD are notoriously difficult to replicate unless all of the above information is given. However, I am absolutely willing to walk you through whichever steps seem tricky. Feel free to ask me whichever questions you wish, either through the forum or via PM. I’m absolutely willing to help as I really want this issue to get fixed for you.

Thank you.

PM reminder sent.

I will now move this to the Non-Format Verified board.

Topics in this board are rarely looked at by the devs, and even if they are it is unlikely the devs can fix the bugs reported. The reason is that putting bug reports in the required format, with the required files, ensures that the devs have enough information to understand and identify the bug. Thus, without this it becomes very difficult to replicate a bug such as yours.

To get your report forwarded to the devs please edit your first post so that it is in the required format. Then send me a PM.

If you have any questions please do not hesitate to ask.

Thank you.

From the dump file it appears that it is another file, and not CIS, which caused this BSOD. Thus, I will move this to Resolved, as it does not seem to be CIS which caused this. If you strongly believe it is CIS please respond.

Thank you.