Browsers BEX problem event after installing CIS 6

Comodo Internet Security - CIS Firewall Help - CIS
#1

Hey guys ,please help me in this problem
after i installed CIS 6 ,all the browsers stopped working ,and giving me BEX problem event
only comodo dragon browser is working
but after uninstalling CIS ,the browsers works ok again
for example this is the messege for firefox that it is giving to me

Problem signature:
Problem Event Name: BEX
Application Name: firefox.exe
Application Version: 15.0.1.4631
Application Timestamp: 5047f9c5
Fault Module Name: StackHash_ac05
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: c0c43a77
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ac05
Additional Information 2: ac0507478d1c5bd693cfc4fe3987e900
Additional Information 3: ac05
Additional Information 4: ac0507478d1c5bd693cfc4fe3987e900

anyone can help me please ?

[attachment deleted by admin]

#2

Welcome to the forum.

A couple of questions, what are your settings for DEP and why are you still using firefox 15? In addition, can you provide some details regarding your CIS configuration.

#3

Hello Radaghast
My settings for DEP are :“Turn on DEP for essential Windows programs and services only”
and i tried to turn DEP off for firefox and i couldnt
and i’m still using firefox 15 because some addons like kaspersky internet security addons are not compatible with later versions of firefox
i didnt change anything in CIS after installing and options are still the same
and i uninstalled it and browsers are working ,but i really need to install it
do you have a solution bro
Note :i’m running windows 7 64 bit with kaspersky internet security 2013 installed
and also keyscrumbler ,malewarebytes and zemana anti keylogger

#4

May I assume you also haven’t enabled hardware DEP, assuming your processor supports it?

and i'm still using firefox 15 because some addons like kaspersky internet security addons are not compatible with later versions of firefox

It seems Kaspersky has problems keeping their software up to date. However, you can might install
their patch D assuming there isn’t anything more recent, at least it will give you compatibility with firefox 17. You can, if you wish, also ‘bump’ the compatibility of add-ons to make them work with later versions of firefox.

i didnt change anything in CIS after installing and options are still the same and i uninstalled it and browsers are working ,,,but i really need to install it do you have a solution bro Note :i'm running windows 7 64 bit with kaspersky internet security 2013 installed and also keyscrumbler ,malewarebytes and zemana anti keylogger

My next suggestion, which you probably won’t like, is to eliminate any possible conflicts between all the different security applications you have installed, starting with the removal of kaspersky and then testing.

#5

It’s written that “Your computer’s processor supports hardware-based DEP”

Thank you so much bro for the patch ,i didnt know about it ,i updated to firefox 18 and addons are working fine

i started to remove them and i found that Exploit shield is making the conflict and preventing the browsers from launching after installing CIS
i installed Exploit shield to protect from Drive By Downloads ,but i removed it now and everything works ok with CIS
Thank you so much bro for helping :slight_smile: