i usually have no problems removing spyware/virus’s but this one i just cannot shift comodo wont do it super antispyware wont do it and neither will spyware doctor
please someone help me
when i use my browser whether it is IE or Firefox when i change pages it kicks in and i have to click skip this ad to return to my page i want, doing my head in
Try to remove the infection with MBAM and Hitman Pro. After you remove malware these scanners found, copy-paste HiJackThis log here.
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Windows\SysWOW64\Ctxfihlp.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Windows\SysWOW64\CTXFISPI.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Users\lee\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM..\Run: [StartCCC] “C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe” MSRun
O4 - HKLM..\Run: [ATICustomerCare] “C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe”
O4 - HKLM..\Run: [DivXUpdate] “C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe” /CHECKNOW
O4 - HKLM..\Run: [COMODO] C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLA.exe
O4 - HKLM..\Run: [CPA] C:\Program Files\COMODO\COMODO GeekBuddy\Cpa.exe
O4 - HKCU..\Run: [msnmsgr] “C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe” /background
O4 - HKCU..\Run: [Steam] “C:\Program Files (x86)\Steam\Steam.exe” -silent
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User ‘NETWORK SERVICE’)
O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O17 - HKLM\System\CCS\Services\Tcpip..{8676F2E9-AE80-48E1-9A43-8B32FF5A94E5}: NameServer = 156.154.70.22,156.154.71.22
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
O23 - Service: BitComet Disk Boost Service (BITCOMET_HELPER_SERVICE) - www.BitComet.com - C:\Program Files (x86)\BitComet\tools\BitCometService.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
–
End of file - 7482 bytes
here is a HJT log with firefox open and the stupid hijack page up will try your advice then repost a log,
note: i did remove a couple of bits manually but that didnt do anything
OK i ran MBAM and it removed 3 items
Malwarebytes’ Anti-Malware 1.50.1.1100
Database version: 5892
Windows 6.1.7600
Internet Explorer 8.0.7600.16385
2/27/2011 3:11:02 PM
mbam-log-2011-02-27 (15-11-02).txt
Scan type: Full scan (C:|)
Objects scanned: 283101
Time elapsed: 25 minute(s), 43 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\Users\lee\AppData\Local\microsoft\Windows\temporary internet files\Content.IE5\L1QGJA8K\setup[1].exe (Adware.BHO) → Quarantined and deleted successfully.
c:\Users\lee\AppData\Local\Temp\browserhotfix3.exe (Adware.BHO) → Quarantined and deleted successfully.
c:\Users\lee\AppData\Local\Temp\wmpntwk.exe (Adware.Agent) → Quarantined and deleted successfully.
I restarted my pc then ran hitman which removed 4 things (no log i can find)
so ran HJT
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:35:21 PM, on 2/27/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Windows\SysWOW64\Ctxfihlp.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Windows\SysWOW64\CTXFISPI.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Users\lee\Downloads\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM..\Run: [StartCCC] “C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe” MSRun
O4 - HKLM..\Run: [ATICustomerCare] “C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe”
O4 - HKLM..\Run: [DivXUpdate] “C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe” /CHECKNOW
O4 - HKLM..\Run: [COMODO] C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLA.exe
O4 - HKCU..\Run: [msnmsgr] “C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe” /background
O4 - HKCU..\Run: [Steam] “C:\Program Files (x86)\Steam\Steam.exe” -silent
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User ‘NETWORK SERVICE’)
O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O17 - HKLM\System\CCS\Services\Tcpip..{8676F2E9-AE80-48E1-9A43-8B32FF5A94E5}: NameServer = 156.154.70.22,156.154.71.22
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
O23 - Service: BitComet Disk Boost Service (BITCOMET_HELPER_SERVICE) - www.BitComet.com - C:\Program Files (x86)\BitComet\tools\BitCometService.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files\COMODO\COMODO GeekBuddy\CLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
–
End of file - 7347 bytes
SORRY FOR THE WALLS OF TEXT
the browser hijacker seams to have gone finally (thankgod)
do u still want me to run that prog or not?
please just for the info.
I moved this to the correct board.
This way if you have any more trouble it will be easier for people to help you.