alfred, try this… since BOC is not functioning properly, let’s uninstall it and then start over, rienstalling it…
first, open “task manager” and, in “processes”, close the BOC processes, “boc424.exe” and “bocore.exe”… then run the uninstall from “add/remove”… then reboot…
after you have run the uninstall and then rebooted, look in “task manager”, in “processes”, to see if any BOC processes are still running… if they are, use “task manager”, again, to close them… the two BOC-processes that normally run when BOC is installed and running are “boc424.exe” and “bocore.exe”…
once you are sure that no BOC processes are running, make sure that all of the BOC files have been removed… to do that, go to “c/program files” and look in the comodo folder, there, if there is one, and delete any BOClean files that you find, there… you could also check to make sure that there are no BOC files in a “NSClean” folder, in “c/program files”…
to remove the BOC regkeys, in case any are leftover, open “regedit” and go to
“hkey_local_machine/software/microsoft/windows/currentversion/run”
and, if you see a BOC regkey, there, in the right-pane, delete it…
now go to
“hkey_local_machine/system/currentcontrolset/services”
and, under “services”, delete the BOC regkeys there, if any exist… the two that i have are labeled “BOCore” and “BOCDRIVE”…
after deleting all of the BOC files and all of the listed BOC regkeys, reboot… after rebooting, look in “task manager” to see if any BOC processes are still running… if there are any, then there is a problem, somewhere… you also could look in “services” to see if any BOC services are still listed there and if they are running… (start/control panel/“administrative tools”/“services”)…
at this point, BOC should be completely removed from your computer and you can now do a “clean” reinstall of it… after installing BOC, reboot and then BOC should be running properly…
let’s us know what the results are, if you were finally able to install BOC and it is working properly, or not…
