blank lines in rules for applications

I got severel blank lines in the rules of applications in firewall.
When I click on the little arrow (>) to open the rule this rules “allow all incoming and outgoing requests”.
I don’t know if I can delete those lines or what the mean or where they come from.

Thanks in advance for your help!

Hi Prodex,

Can you please provide the Windows version and CIS version you are using and also please export your current configuration by following this guide and share us by uploading in any online storage.
Thanks in advance.

Kind Regards,

Here the versions!
A mail I sent to you about problems with online storage.

You can attach your config to your post by creating a compressed zip folder or 7z archive.

I don’t want to send you one message after another trying to attach a file.
I can’t find an option like here at the bottom to attach a file if I want to send a personal message to you.
It looks like the Attachment in this post.

I think I now know what the blank lines mean:
these may be the rules of my configurations.
Shouldn’t there not only be the rules which I set for applications?

Was I forgotten?

Hi Prodex,

Sorry for the delay. Our developers are trying to figure out the cause from the provided config.
We will get back to you as soon as possible. Thanks for your understanding.

Kind Regards,

Thanks for your answer. I didn’t expect that it is a deeper problem. It doesn’t hurry at all.