Backup with Files/Folders Selected Never Finishes Calculating Time Step

Help - CB
1

I have had success with full drive backups. That seems to work fine.

I have not been able to get the backup with files/folders selected to work. It appears to hang at the “Calculating time remaining” stage. Even if left for hours it’s the same result.

Any ideas?

2

Hello and Welcome dmacgreg to Comodo Forums :slight_smile:

Can you please list what version and Operating System you are currently using; and if any other Security Software Installed?

Thanks

Jake

3

Sure. Windows 7 Professional, Using Microsoft Security Essentials.

4

Please select the folders for backup in explorer and click properties.
Let me know how many files & folders there are contained and their total size.

Thanks

5

I am having the same issue. I just installed the latest Comodo backup.
Windows 7 Home Premium
Backing up “folders and files”, and clicked C: to backup whole disk.

Just as I registered and started typing, the backup started. It was on “Calculating Time Remaining” for 30 minutes and 46 seconds, and the disk light was flashing / solid the whole time. This seems a bit excessive, as I defrag that disk every month or two.

I did not have this issue on my XP SP 3 machine - it only calculated for a few minutes.

6

How many files and folders do you have on C: ?
You can select all in explorer and right click properties.

Thanks

7

Selected all from the root of C:\ and did properties. Here is what it came back with:

165,368 files
27,120 folders
30.2 GB
30.6 GB on disk

This is a fairly new HP laptop - only a bit over a year old. There is not that much on it.

Before I run backups, I run a system cleaner to delete system temp files, user temp files (from all accounts), log files, etc. This step removed 650 MB of space before I started the backup.

8

It should take a few minutes (5 minutes at most).
In the next release the log will display in log number of files & folders found every minute to avoid the feeling that it’s frozen.

Thanks